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ASA/AASA Host Vehicle Safety Inspection Forum

Participants emphasize importance of inspection to vehicle safety. The Automotive Service Associa­­­tion (ASA), ASA-PA and the Automotive Aftermarket Suppliers Association (AASA) – the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA) – hosted the Vehicle Safety…

What Would You Do?

Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: A customer’s 1999 Honda Accord, which had 184,000 miles on it, burnt a valve. We had serviced this…

The Experience

Hard to imagine that it is already November. In northern tier states such as Minnesota, the leaves are gone. Frosty mornings are the norm, many days are gray, and we await the snow that usually brightens our landscape for months…

Culture of Learning

Recently, I-CAR completed a survey. Over a long period they measured the performance of a number of collision shops while the staff went through many I-CAR classes. They were trying to establish the relevance of education to its return on…

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