As the air conditioning season approaches, the National Institute for Automotive Service Excellence (ASE) reminds service technicians that they must be trained and certified through an EPA-approved organization, such as ASE, to service mobile air conditioning systems. The credential from…
So many shop owners suffer from a killer management mistake: micromanaging. You don’t typically realize you are doing it until the damage is done. So let’s break it down. Micromanaging is a style of management where you, the shop owner…
If your shop is not generating the sales you need, you may want to take advantage of this easy-to-use Elite checklist to see where you may be losing sales before you start pumping more of your hard-earned money into your…
Sanford, NC—CIECA has announced its speakers for the annual CONNEX 2023 Conference. The event is being held in Bloomington, IL, Sept. 12-13, 2023. In addition to a line-up of insightful thought leaders, there will be networking opportunities, a vehicle gifting…
Leesburg, Virginia – The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Service Professionals Month (ASPM), the ideal time to recognize skilled automotive professionals and the valuable service they provide from coast to coast. Today’s motor…
Years ago, when Tony and I opened our transmission shop, I wanted to learn more about the industry. I grew up respecting and admiring the good people in the skilled trades industry. My grandfather, then dad and brother had a…
Leesburg, VA – The National Institute for Automotive Service (ASE) has announced the creation of Electric Vehicle Technician/Shop Personnel Electrical Safety Standards. The purpose of the standards is to provide guidance, document, and establish electrical safety requirements, standards, procedures, and…
As part of National Small Business Week, April 30 to May 6, the Internal Revenue Service wants small business taxpayers to know they will soon see changes to help them better interact with the Internal Revenue Service in ways that…
As a repair shop owner, you may be confident in your abilities to fix cars, but have you ever considered the importance of first impressions? It only takes a few seconds for a potential customer to form an opinion about…
Train your entire team for one price. One low 12-month subscription. ROI you can count on. We are proudly offering this special to shop owners everywhere. This limited time offer is $400 per month for 12 months. Log In at…
As of January 1, 2023, Elite Worldwide is under new ownership. Bob and Karen Cooper have decided that they are ready to pass the torch to former VP of Operations Darrin Barney, who is…
When speaking or coaching business owners, a common challenge comes up. They are frustrated by the many misconceptions of the industry. Today anyone who can do a search online thinks they’re an expert. These misconceptions pop up when working with…
When I think back to when Tony and I opened our shop in 1999, There were the obvious things we knew we had to do to be successful. We had to be committed to our business and we were willing…
Women are significant vehicle owners and drivers in North America, and their participation in the automotive market has been steadily increasing over the years. According to a 2021 report by the Women's Bureau of the U.S. Department of Labor, 75%…
ASA Colorado hosted the 2023 Summit at Lincoln Tech in Denver, offering courses throughout the day for technicians, service advisors, and shop owners. There was good food, lots of training, networking, and fun. Learn more about ASA Colorado at https://asacolorado.org/…
Vehicle: 2003 Ford Explorer, 2WD, V8-4.6L, VIN W, Automatic transmission/transaxle Mileage: 196,459 Problem: After the owner tried replacing the #5 coil, to repair a P0305 misfire diagnostic trouble code (DTC), this Explorer ended up at the shop with a hard…
Among more than 87 auto insurance companies graded by collision repairers in terms of how well they work to ensure quality repairs and customer service, 29 received a “B” or higher to earn a spot the “Honor Roll” in the…
Connected Car, Connected Industry Sanford, NC—CIECA announced that its 15th annual conference, CONNEX 2023, will be held at the DoubleTree Hotel by Hilton, in Bloomington, IL, September 12-13. The event will include a full lineup of business and technical speakers,…
