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Videos can help boost repair orders

From Aftermarket Matters Fort Wayne, Ind.—Technicians often find that additional work beyond the original job estimate is required to complete a job or correct other discovered mechanical issues. How this is communicated to the customer is critical to their understanding…

5 Training Tips That Work

If you want to build a more profitable, successful business, here are five tips that work… 1. If your employees show little or no interest in training, then you may very well have the wrong people working with you. The…

ASA Training Circuit™ 2022

Saturday, Oct. 8, 2022 Hendrick Automotive Group Independence Center 6030 E. Independence Blvd., Charlotte, NC EARLY BIRD PRICING ENDS FRIDAY, SEPT. 30! REGISTER HERE ASA presents a full day of training in Charlotte, NC on the 2022 Training Circuit! Join…

2022 MSO Symposium Conference Agenda Released

The MSO Symposium, an exclusive one-day conference created by and for multi-shop owners and operators, will be held in Las Vegas, Oct. 31, the Monday before SEMA/AAPEX. Developed by the Automotive Service Association (ASA) and the MSO Symposium advisory board, the conference…

Webinar Wednesday 2022
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