Smaller, lesser-known insurers received the highest marks from collision repairers asked to grade the auto insurers’ claims practices in the 2020 CRASH Network “Insurer Report Card.” A free report with the 2020 “Insurer Report Card” findings can be downloaded by…
Executives from the largest and most influential collision repair facilities in North America were in attendance for Monday's MSO Symposium at the Mandalay Bay.
LAS VEGAS – Since the inception of the Collision Industry Conference, the forum was designed to bring all facets of the collision repair industry together – collision repairers, vendors and insurers. The concept was to have the ability to share…
By Jamie L. LaReau/Detroit Free Press Consumers may soon feel the effects of the UAW's strike against General Motors. Car dealers say it's become increasingly difficult because of the strike to get GM-certified parts for cars in need of repairs or body…
Multi-Shop Operator executives and a diverse group of industry experts who serve on the MSO Symposium advisory board unanimously voted for the return of two highly-acclaimed presenters, Susanna Gotsch of CCC Information Services and Vincent Romans of The Romans Group.…
From Chief Automotive When collision repair shop owners outsource wheel alignment to another shop, it can put their reputation, cycle times and profit margins at risk. So why aren’t more bringing it in-house? Chief surveyed collision repair shop owners to…
The computers on wheels we call cars today are bringing a new age of collision repair. Technology touches every aspect of the collision business and if repairers don’t take advantage of it, OEMs and even software companies may force it on the industry.
Two ASA leaders talked about OEM repair procedures at ASA's recent Annual Business Meeting & Conference.
Jeff Peevy has observed many changes in the collision repair industry over the course of his nearly 40-year career.
Eighty to 100 vehicles, from all over the tri-state area, go through Modern Auto Crafters, 7027 West Chester Pike, in a typical week.
Is your shop in a great state for a collision repair business?
ASA Executive Director Ray Fisher hosted a "Facebook Live" event for collision industry professionals on Tuesday morning.
ASA is hosting a "Facebook Live" event for collision-side professionals on Tuesday.
Unless you have been living under a rock outside of your auto business, you’ve heard of the $30 million plus award against a franchised dealer’s Texas bodyshop for gluing a roof on a Honda Fit, as instructed by the insurance company, versus the 128 welds as it was manufactured originally.
The ongoing debate in the auto repair industry over consumer safety regulations regarding pre- and post-repair vehicle scans is putting consumers at risk, often without their knowledge.
No matter which business performance number you’re looking to improve – productivity, cycle time or profitability – all roads lead through your paint department.
Choosing and correctly installing the right part is no simple task these days.
Every industry needs to prepare for its next generation of employees, which, ideally, continually flows in. The collision repair industry currently faces an aging population in several ways.
