By John Clark / AutoInc. Contributor Do you believe in magic? Judi Haglin, AMAM, does, and that’s one of the many reasons she enjoys co-owning Haglin Automotive, her ASA-member shop in…
By John Clark / AutoInc. Contributor SAN ANTONIO, Texas - Gustavo Macharro recalls his mother telling him her secrets of success: “Work hard and learn as much as you can, so that…
By Rocky Womack LUNENBURG, Va. – Years ago,…
Before becoming an extremely successful repair shop owner at Desert Car Care in Chandler, Ariz., Frank Leutz was a jazz salsa musician good enough to play Carnegie Hall. While serving his country in the Navy, he did mine sweep operations in the Persian Gulf.
Experience isn’t a problem at Gentile’s Collision in Shelby Township, Mich. “We are four generations strong,” said Mark Gentile Jr., whose family has owned the business for nearly eight decades. “We have three technicians who have been with us more…
RENO, Nevada - It all started with them holding a flashlight for their father. Now, years later, brothers Vinnie and Anthony Lucido have turned what they learned as youngsters into an extremely successful auto repair shop – CoAuto – in…
Elissa Larremore, owner of CBS 1 Collision’s three shops in Shreveport and Bossier City, La., stands proudly with her staff. SHREVEPORT, Louisiana - Elissa Larremore, owner of CBS 1 Collision’s three shops in Shreveport and Bossier City, La., has a…
Jerry Vazquez in the shop with technician Marco Llamas and a customer’s late-model Mustang.Twelve years ago, Debbie and Gerry Vicario were awake in the middle of the night talking about a big issue: closing down their business. The husband and…
ASA-member shop owners always…
Summers, working in his father’s shop, created many happy memories for Bryan Welsh, owner of Artistic Collision…
Ask Todd Black what’s the most important thing he’s learned in the automotive service repair business, and you’ll quickly discover a lot about his philosophy for success. He makes no bones about the…
Fred Hules II, AAM, newly elected general director of the Automotive Service Association (ASA)…
Jim Maddox learned a lesson growing up in rural Los Lunas, N.M., that he has not forgotten: The value of a good education. He uses that lesson every day as a guidepost for his…
Trusting his employees to do the right thing created this shop owner’s winning culture. Ryan Cropper has a crystal-clear vision of his professional life, even though he sees things a lot differently than most of the industry. Cropper, owner of…
Illinois shop owner creates value for his customers with a service approach that he calls ‘anti-retail.’ Dave Becker is a man with a plan. Becker, owner of Wheeling Auto Center in Arlington Heights, Ill., entered the auto service industry about…
How this veteran shop owner built his successful business by making sure every customer gets the same experience. Mark Simons is one of those lucky people who live their life in the right place, right time. Simons, owner of Rolf’s…
What’s the guiding principle for a successful business? Delaware shop owner Greg Buckley has the answer. Once Greg Buckley, AAM, learns a worthwhile lesson, he never forgets it. Celebrating the 50th anniversary of Buckley’s Auto Care in Wilmington, Del., this…
