Serviceability Report: The Acura RLX, Honda’s top-end sedan
How does the 2009 RL Acura compare to the 2020 Acura RLX in terms of serviceability? The last time we reviewed this Acura was model year (M/Y) 2009. A lot can change in a decade.
Features
ASA Podcast (Episode 2): Using 'Guerrilla Marketing' to promote shops
Jeff Buckley, owner of My Father's Shop in Midlothian, Texas, has a few ideas on how shops can market on a limited budget.
Blog (Maryann Croce): It’s not your fault. Until it is.
The fact is you can’t grow your business alone without sacrificing another part of your life.
GEICO: Pack your patience, put safety first while driving in parking lots
Whether it’s a few spaces outside a small shop or a large multi-level garage, GEICO urges drivers to remain patient and stay alert while driving through parking lots.
AutoCar.com: Autonomous car trials - Are they smart or reckless?
By John Evans / AutoCar.com Later this year, a Nissan Leaf will travel from Cranfield University to Sunderland, a distance of 230 miles. It will navigate roundabouts, A-roads and motorways, all through live traffic. Nothing unusual about that except that the Leaf…
Casting Call: New TV competition to feature mechanics, wrenchers, fabricators
Joe Pinzone is on a mission. The casting director for Fisher Productions is looking for participants on a new TV competition show -- and it could be you if you're an excellent mechanic, wrencher, fabricator and "all-around" automotive guru. "We…
Tech Tips (by ALLDATA): 2003 Camry with A/C problems
TECH TIPS (courtesy of ALLDATA) Vehicle: 2003 Toyota Camry Sedan, V6-3.0L (1MZ-FE), Automatic Transaxle Mileage: 199,996 Problem: The customer brought this vehicle to the shop because the climate-controlled air conditioning (A/C) wasn’t working. Details: The shop determined that the A/C compressor…
Tech Tips (by ALLDATA): 2007 Expedition power windows inoperative
TECH TIPS (courtesy of ALLDATA) Vehicle: 2007 Ford Expedition, 4WD, V8-5.4L, Automatic Transmission Mileage: 188,998 Problem: The vehicle was brought to the shop because the power windows were inoperative. They were all down about 2” and would not go up or…
Tech Tips (by ALLDATA): 2011 Ford E350 cranks but won't start
TECH TIPS (courtesy of ALLDATA) Vehicle: 2011 Ford E 350, V8-5.4L, Automatic Transmission Mileage: 86,002 Problem: This vehicle was towed into the shop because the engine would crank over but not start. There were no diagnostic trouble codes. Details: On the…
Insights: 'What body shops can learn from my bad day at the bridal shop'
I had an experience the other day in a business outside of collision repair that can teach us a few lessons about customer service in our auto body shops.
Report: Automakers failing to persuade consumers to want electric or self-driving vehicles
COSTA MESA, Calif., Oct. 16, 2019 /PRNewswire/ -- As auto manufacturers invest billions to bring self-driving vehicles to market and increase choice in battery-electric vehicles, many consumers still lack confidence in the technologies. According to the J.D. Power 2019 Q3…
Twitter Poll: Which fuel will rule in 2030?
Earlier this month, Auto Futures asked the public which fuel they think will dominate mobility in 2030. "We had a fantastic response, with over 3,500 people responding to our Twitter poll," Auto Futures said in an email. The results? "It…
Detroit Free Press: GM, UAW reach tentative deal
From left: UAW Local 598 alternate committee man Shane Herriman, UAW Local 598 Financial Secretary Chad Fabbro and UAW Local 598 Vice President John Jackson III joke while walking along the picket line outside General Motors…
Lang Aftermarket iReport: Changing automotive 'do-it-yourself' motivations
"Lang Marketing has been annually tracking four motivations that drive Do-It-Yourself (DIY) automotive work. This iReport focuses on DIY automotive repair and maintenance." — Jim Lang, publisher, Lang Aftermarket iReport Four Major Automotive DIY Motivations Do-It-Yourself automotive activity in the U.S.…
NBC News: 'Bad luck if your GM car needs spare parts or a repair'
By Paul A. Eisenstein/NBC News General Motors employees Bobby Caughel, from left, and Flint resident James Crump, shout out as they protest with other GM employees, UAW members and labor supporters outside the Flint Assembly Plant…
ASA launches new weekly podcast series
ASA today announced the launch of a new weekly podcast series hosted by industry veteran Tony Molla, ASA’s vice president of Industry Relations.
Consumer Reports: Subaru Forester SUVs recalled for 'airbag deactivation risk'
By Jon Linkov / Consumer Reports Subaru is recalling certain 2015–2018 Forester SUVs because an electrical connection under the front seat cushion may become loose. If this happens, the front airbag may deactivate even if the seat is occupied. This…
Reuters: Hundreds of thousands of Mercedes-Benz diesel vehicles recalled
FRANKFURT (Reuters) - German carmaker Daimler is recalling hundreds of thousands of Mercedes-Benz vehicles including Sprinter van models over diesel emissions issues. Daimler said late on Friday that Germany’s road traffic regulator KBA has concluded hearings over certain Mercedes-Benz vehicles…
