I’ve been in the auto industry since 1999 and there are many good things about it. Through associations and community involvement I quickly learned of the many good people in the industry who want to make a difference. I admire…
I've been listening to owners speak of their team or employees for years. There are some common tell-tale signs of how owners/leaders view the people they hire to help them grow their business. Some views are one sided. The people…
Most shops are busy today. Keep in mind many of the reasons are beyond your control. Such as the economy, new vehicle shortages and delays. Many owners are riding the wave of increased business and defining their shops as successful,…
Let's face it. The automotive industry has been dealing with the technician shortage for years. Covid shed light on it but let's not kid ourselves. This isn't a new problem for our industry. It's the number one challenge owners are…
One of the challenges as a business owner is that you make a lot of decisions each day.
Most owners and leaders are so busy with the day to day of their business, it leaves little time to work on their business. I get it because it happened to Tony and me in the early years of owning our shop. No words of wisdom suddenly made us see the light. We were simple tired. Tired of going at hectic pace and how it was affecting our relationship.
When I moved into a new home, I needed to buy a refrigerator. After going into a store, I pulled up their website to do a little more research. The first thing I did after pulling up the refrigerator selection was click “Sort by rating.”
The more you understand what tools work best for a job and how to use them, the better a job will go.
Most shop owners start with grit, drive and determination to build their dream. Doing it all and working long hours, believing that once they reach a certain level in business the day to day will become easier.
