Crushing Owner Fears
When I think back to when Tony and I opened our shop in 1999, There were the obvious things we knew we had to do to be successful. We had to be committed to our business and we were willing…
Coach’s Corner
What Is Your Business Strategy Costing You and Your Shop?
When I think back to when Tony and I opened our automotive shop or my dad had his construction business, we all started with a DIY (Do It Yourself) strategy model and traded time and effort for money. I find it's the…
Goal Setting & Achieving (Avoid common mistakes)
I enjoy goal setting. I have a lot going on in my businesses and my personal life, so it's important to make the most of my time and effort. sI'm looking forward to a new year, its opportunities, and possibilities.…
Opportunities, Challenges, and Ego in the Auto Industry
I’ve been in the auto industry since 1999 and there are many good things about it. Through associations and community involvement I quickly learned of the many good people in the industry who want to make a difference. I admire…
Employees or Team? (Which term do you use?)
I've been listening to owners speak of their team or employees for years. There are some common tell-tale signs of how owners/leaders view the people they hire to help them grow their business. Some views are one sided. The people…
It’s Time To Thrive (Work-Life Fulfillment)
Most shops are busy today. Keep in mind many of the reasons are beyond your control. Such as the economy, new vehicle shortages and delays. Many owners are riding the wave of increased business and defining their shops as successful,…
Coach's Corner: Shop Owner Hiring Challenges
Let's face it. The automotive industry has been dealing with the technician shortage for years. Covid shed light on it but let's not kid ourselves. This isn't a new problem for our industry. It's the number one challenge owners are…
Your Business Needs an MVP: Mission, Vision & Purpose: Maryann Croce (Blog)
One of the challenges as a business owner is that you make a lot of decisions each day.
Maryann Croce's Coach's Corner: Culture - your competitive advantage
Most owners and leaders are so busy with the day to day of their business, it leaves little time to work on their business. I get it because it happened to Tony and me in the early years of owning our shop. No words of wisdom suddenly made us see the light. We were simple tired. Tired of going at hectic pace and how it was affecting our relationship.
