Blog (Bruce Howes): A Tale Of Two Customers
Noontime, I'm manning my desk, the SAs are at lunch, and Julie, aka "Our Awesome CRM Julie" brings an elderly woman into my office.
Features
Louisiana judge awards $7.2M tire defect verdict against Goodyear
PLAQUEMINES PARISH, La., Sept. 17, 2019 /PRNewswire/ -- The law firm of Kaster Lynch Farrar & Ball, LLP, has again obtained a significant verdict against a multinational tire company, this one against Goodyear Tire & Rubber Co. A Louisiana district…
Lang Aftermarket iReport: Detroit has lost U.S. market 'forever'
"Just 25 years ago, the Detroit Three (then heralded as the Big Three) dominated the new vehicle market in the U.S., with a 75% sales share. All that has changed. The Detroit Three accounted for only 45% of 2018 new…
Rite of passage: Seven cars for seven brothers
"Dear Acquisitions Editor, I helped my eleven bright kids with college expenses by writing historical romances for Doubleday's library editions as well as for Twin Circle of Los Angeles, the largest Catholic weekly in the country, a family humor column,…
Darrell Amberson to serve as MSO Symposium's 2019 Event Moderator
NORTH RICHLAND HILLS, Texas, Sept. 17, 2019 - Darrell Amberson of LaMettry’s Collision Center will be moderating the 2019 MSO Symposium, being held from 11:30 a.m. - 6:30 p.m. Monday, Nov. 4 at the…
NHTSA Proposal: Drivers may choose electric car 'alert' sounds, CNET reports
By Sean Szymkowski / CNET After lengthy delays, in 2018 the US finalized regulations for electric cars and other quiet vehicles to emit a sound at speeds under 18.6 mph. The National Highway Traffic Safety Administration's updated proposal, however, may…
ASA urges veto override for New Hampshire OEM repair procedure legislation
ASA is asking New Hampshire repairers to contact state lawmakers and urge them to override Gov. Chris Sununu’s recent veto of original equipment manufacturer (OEM) repair procedures legislation.
What you may have missed! ASA, Alliance host 6th annual Technology & Telematics Forum
The Automotive Service Association (ASA) and the Alliance of Automobile Manufacturers (the “Alliance”) hosted the 6th annual Technology & Telematics Forum Sept. 12 in Troy, Mich.
Report: Electric buses to make up nearly one-third of all buses on the road by 2030
BOULDER, Colo.--(BUSINESS WIRE)--A new report from Navigant Research analyzes the global bus market across electric powertrains, vehicle weight, vehicle type, and region, through 2030. The global medium and heavy duty bus market has been dominated by internal combustion engine vehicles. Yet…
Fortune: Why nearly 50,000 GM auto workers just went on strike
By Chris Morris/Fortune For the first time in 12 years, General Motors has seen its workers—nearly 50,000 of them—walk off the job. It's a work action that could cost the company $50 million per day, according to Dan Levy, an analyst at Credit Suisse.…
Colorado shop owner reveals compound benefits of training, marketing … and 'magic'
By John Clark / AutoInc. Contributor Do you believe in magic? Judi Haglin, AMAM, does, and that’s one of the many reasons she enjoys co-owning Haglin Automotive, her ASA-member shop in…
Technology & Telematics Forum addresses repairs today & technology to come
The future of successful repairs for vehicles of the future lies in one phrase — sensors, sensors, sensors.
Technology & Telematics Forum: Peer-to-peer sharing models gaining traction
(Note: This article first ran on SearchAutoParts.com) By Krista McNamara/Content Channel Director, ABRN & Motor Age TROY, Mich. — There is a new model challenging the need for vehicle ownership. Ethan Wilson, senior government relations manager…
Photo Gallery: 6th Annual Technology & Telematics Forum - Troy, Michigan
ASA, in conjunction with the Alliance of Automobile Manufacturers, provided shops an incredible learning opportunity focusing on the latest trends here Thursday, Sept. 12. during its 6th Annual Technology & Telematics Forum.
Audio Interview with Judi Haglin, AutoInc.'s September 2019 'member profile'
https://soundcloud.com/user-710183274/audio-interview-with-judi-haglin-autoincs-september-2019-member-profile Colorado shop owner Judi Haglin enjoys keeping America "On the Move" by making magic happen every day in her shop. Her daily balancing act involves customers with different stories, vehicles in for different…
Unique fundraising campaign: Auto repair shops across country seek to end breast cancer
During the month of October, Autoworks in Kittery, Maine – an ASA member-shop – and more than 100 other Independent auto repair shops across the U.S. will be raising funds for a breast cancer vaccine.
Consumer Reports: GM recalls almost 3.5 million SUVs & pickups for brake problem
By Keith Barry / Consumer Reports General Motors is recalling almost 3.5 million SUVs and pickup trucks because their brakes may suddenly become difficult to use, according to the National Highway Traffic Safety Administration (NHTSA). The agency has been investigating…
Reader's Digest: 10 car sounds you should never ignore
By Morgan Cutolo / Reader's Digest No, ignoring it probably won't make it go away. You’re driving down the road when all of a sudden, you hear a rattling, grinding, or even a hiss. These noises can indicate all kinds…
