Impact Auto Body tries to make customer’s experience ‘the very best possible.’ We are continually making improvements so that a customer’s experience is the very best possible. That’s how Impact Auto Body in Mesa, Ariz., approaches doing business. And it’s…
Public hearings set for proposed NAAQ ground-level ozone standards. On Nov. 25, 2014, the U.S. Environmental Protection Agency (EPA) proposed new regulations designed to strengthen the National Ambient Air Quality Standards (NAAAQ) for ground-level ozone. According to the EPA, the…
To have a meaningful discussion regarding how a shop should be layed out, let’s get one thing established: The purpose of a shop is to provide the best possible setting for producing revenue. The numbers I am about to mention…
An update from some of the leading paint companies on the latest technology and innovations. Cars are changing. So is the paint that covers them. What’s new? For the answer to that question, AutoInc. reached out to the paint companies…
Discover what separates shops that have staying power from those that fall by the wayside. It was a cold and windy October day in 1908 when Henry Ford’s first Model T rolled off the assembly line in Dearborn, Mich. Not…
Building on a strong legacy, Bob Parra positions his shops for greatness. That Bob Parra is a successful shop owner, no one can deny. But how did he get to be successful? How has he been able to take the…
114th Congress, 1st Session – January 1-December 31, 2015 I. Monitor Legislation in the 114th Congress A. The Washington, D.C., office will advocate positions before the Congress in support of or in opposition to legislation as directed by the ASA…
The candidate profiles on the following pages comprise the official ballot for the 2015 elections for the Automotive Service Association (ASA) national board of directors. All regular members in good standing with ASA are eligible to vote for one position…
Cash is the tool that keeps your business running smoothly. Have you ever heard this one: “I do not understand why (insert business name here) went out of business. They were profitable.” I am starting my 45th year of consulting…
It’s a new year. How did your shop fare last year? If you hope to hit your goals this year, then it’s imperative you have accurate numbers from last year so you can lay out your targets for the new…
It can be the best of times – if you sell preventive maintenance. There has never been a better time to be in the automotive business than now. It truly is the best of times. Let me clarify; it is…
Still offering ‘old-fashioned service,’ but changing with the times too! Hoernis Auto Body Inc. – a family-owned and operated collision repair shop in Belleville, Ill. – is celebrating its 50th anniversary this year. What’s ahead for this shop in the…
Participants emphasize importance of inspection to vehicle safety. The Automotive Service Association (ASA), ASA-PA and the Automotive Aftermarket Suppliers Association (AASA) – the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA) – hosted the Vehicle Safety…
Be fair with customers. And yourself! “I just want an oil change; don’t try to sell me anything else!” Most of us have heard this before. But, what if this customer’s car is in need of additional service? What about…
The ASA Marketplace brings you a variety of savings and special offers on products and services exclusively for ASA member-shops. How to Log in to the ASA Marketplace Step 1. Go to asa.bizunite.com. Log in to the ASA Marketplace with…
Small Businesses Look to Program for Regulatory Compliance The U.S Department of Labor’s Occupational Safety and Health Administration (OSHA) offers small businesses on-site consultations to improve their businesses’ measures to prevent illnesses and injuries. In Fiscal Year 2013, OSHA visited…
Advances in technology that have led to new safety, infotainment and communications features in automobiles are drawing interest nationwide. From trade shows to showrooms, functions that could save lives and improve the driving experience are beginning to reach the market.…
AutoInc.’s 24th Annual Shop Management Software Guide gives an overview of the shop management software systems on the market today and which features they offer. This year, 21 mechanical software companies and five collision companies participated in the survey. The…
