Staying Centered
For Kinney’s Automotive, it’s not all about where they are but about what they are. The Kinney’s team includes (from left, standing): Sam Sanders, Vernon Campbell, Joe Jurosek, Richard Kral, Luis Narvaez and Heidi Seely. (From…
Features
Why We Support State Vehicle Inspection Programs
Policy proposal presents opportunity for safety improvements. The Automotive Service Association (ASA) has prioritized the task of urging states to adopt periodic motor vehicle safety inspection programs in its policy objectives. This action has included annual events on the subject…
Factory Scan Tooling - Take your shop beyond the manufacturers’ dealers
Many years ago I watched my next-door neighbor use a dime to remove and reinstall a screw in an attempt to fix a toy of mine.…
Cadillac CT6: A Game Changer
As a collision repairer, what will you need to know to work on this vehicle’s advanced mixed material structure? Cadillac will expand and elevate its portfolio with the upcoming launch of its new top-of-the-range model, the 2016 Cadillac CT6. A…
Improve Your Communications Style To deal effectively with difficult people
Automotive professionals have workshops, seminars and other aids to educate and inspire them to excel in their daily routines. But how many agendas include a segment on communicating with difficult people? Those who can afford it pay personal trainers to…
Doing the Right Thing - Paying Off for Mesa Shop
Impact Auto Body tries to make customer’s experience ‘the very best possible.’ We are continually making improvements so that a customer’s experience is the very best possible. That’s how Impact Auto Body in Mesa, Ariz., approaches doing business. And it’s…
EPA Proposes New Smog Standards
Public hearings set for proposed NAAQ ground-level ozone standards. On Nov. 25, 2014, the U.S. Environmental Protection Agency (EPA) proposed new regulations designed to strengthen the National Ambient Air Quality Standards (NAAAQ) for ground-level ozone. According to the EPA, the…
Smart Shop Layout Can Produce More Revenue
To have a meaningful discussion regarding how a shop should be layed out, let’s get one thing established: The purpose of a shop is to provide the best possible setting for producing revenue. The numbers I am about to mention…
Waterborne Paint: What’s New
An update from some of the leading paint companies on the latest technology and innovations. Cars are changing. So is the paint that covers them. What’s new? For the answer to that question, AutoInc. reached out to the paint companies…
Secret to Long-Lasting Success in the Automotive Service and Repair Industry
Discover what separates shops that have staying power from those that fall by the wayside. It was a cold and windy October day in 1908 when Henry Ford’s first Model T rolled off the assembly line in Dearborn, Mich. Not…
Bob Parra Builds on Success
Building on a strong legacy, Bob Parra positions his shops for greatness. That Bob Parra is a successful shop owner, no one can deny. But how did he get to be successful? How has he been able to take the…
Federal Legislative Objectives
114th Congress, 1st Session – January 1-December 31, 2015 I. Monitor Legislation in the 114th Congress A. The Washington, D.C., office will advocate positions before the Congress in support of or in opposition to legislation as directed by the ASA…
Voting Now Open for 2015 National Elections
The candidate profiles on the following pages comprise the official ballot for the 2015 elections for the Automotive Service Association (ASA) national board of directors. All regular members in good standing with ASA are eligible to vote for one position…
Profits Are Good … But, Cash Is KING!
Cash is the tool that keeps your business running smoothly. Have you ever heard this one: “I do not understand why (insert business name here) went out of business. They were profitable.” I am starting my 45th year of consulting…
Part One of a Two-Part Series - How to Hit Your KPIs
It’s a new year. How did your shop fare last year? If you hope to hit your goals this year, then it’s imperative you have accurate numbers from last year so you can lay out your targets for the new…
2015 Automotive Trends: Turning Data into Dollars
It can be the best of times – if you sell preventive maintenance. There has never been a better time to be in the automotive business than now. It truly is the best of times. Let me clarify; it is…
Illinois Shop Marks 50th Year
Still offering ‘old-fashioned service,’ but changing with the times too! Hoernis Auto Body Inc. – a family-owned and operated collision repair shop in Belleville, Ill. – is celebrating its 50th anniversary this year. What’s ahead for this shop in the…
ASA/AASA Host Vehicle Safety Inspection Forum
Participants emphasize importance of inspection to vehicle safety. The Automotive Service Association (ASA), ASA-PA and the Automotive Aftermarket Suppliers Association (AASA) – the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA) – hosted the Vehicle Safety…
