Elite Worldwide – We all know that there are many things you can do when it comes to customer retention. Follow-up calls, sending out service reminder notices, ongoing advertising campaigns that keep your name at the top of the customer’s…
By Bob Cooper Do you have a great accountant? If not, you have my promise – You are losing a fortune. Bear in mind your accountant isn’t a business advisor, rather they are a tax strategist. Simply put, your business…
Looking for higher profits? Never forget that small changes can lead to large profits. As an example, if your shop generates $100,000 in monthly sales, and if $60,000.00 of that amount is in your labor sales, a simple 3%…
Discover what separates shops that have staying power from those that fall by the wayside. It was a cold and windy October day in 1908 when Henry Ford’s first Model T rolled off the assembly line in Dearborn, Mich. Not…
Top shop owners share a number of traits Over the years I have had the opportunity to work with many of the top shop owners in America, and have discovered there are a number of traits they all share. So…
