The Feminine Touch
If you build it, they will not come — unless you craft a marketing plan to reach and keep women customers. So what do women want? By Jody DeVere One of the basics I’ve learned about marketing to women is…
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What You Need to Know About Telematics
Two of the Automotive Service Association’s leading authorities on the new technologies tell where you need to focus your attention. Connected Cars: The Mechanical Side by Donny Seyfer For many years, ASA has been involved in the issue of how…
GAO Releases Vehicle Safety
At the request of U.S. Sen. Claire McCaskill, D-Mo., the U.S. Government Accountability Office (GAO) recently conducted a study of state vehicle safety inspection programs. The GAO did a similar review in 1990 at the request of John Dingell, D-Mich.,…
It Takes a Village
Pennsylvania owner tells why branching out is key to maximizing his investment. The Village Tire and Auto Repair team includes (from left) Keith Heilveil, owner; Tami Heilveil, office manager; Kay Figart, service adviser; and Sean Greene,…
Sites To See
The judges have spoken! Check out the winners and get some tips for your site from the results of AutoInc.’s 2015 Top 10 Website Contest. Is your website designed to effectively market your automotive repair services? That’s a question you…
In Need of Repair?
Since State Farm’s national PartsTrader program went into effect, shops and others in the industry have adapted. But it’s been a bumpy road, and changes may be just around the corner if pending legislation gains support. Since the implementation of…
Do Less, Earn More
How can you make your shop run more effectively and make you more money? Industry expert Becky Witt, AAM, reveals her eight secrets for success. A case can be made that the business plan for the average auto service shop…
A Mandate To Update
AMI President Jeff Peevy talks about why the organization needs to change and how it will happen. AutoInc.: Last issue, we talked about some areas of AMI’s operation that need improvement, including course content…
Official Notification of Candidates for the ASA National Board of Directors
In accordance with the bylaws of the Automotive Service Association (ASA), this announcement shall serve as official notice of the slate of candidates for one position of general director and one position of Mechanical Division director. This announcement is not…
Stricter Standards For Ozone Levels?
Congress continues examining impact of proposed new EPA regulations. The U.S. Congress continues its oversight responsibility of the Obama Administration’s proposed update of air quality standards for ground-level ozone. The Clean Air Act requires the U.S. Environmental Protection Agency (EPA)…
Ahead: A Second Century For This Massachusetts Shop
How generations of a family grew their business from buggies to a brand. In 1914: • World War I began and the first traffic light was installed, in Cleveland. • Ford Motor Co. offered workers an eight-hour day and a…
25th Annual Shop Management Software guide
You Ware It Well? Real shop owners give their advice for how to buy shop management software. Grow with the pros! That’s our theme for AutoInc.’s 25th annual Shop Management Software Guide. We’ve received some great feedback on our guides…
Where the Rubber Meets the Road
Shop owners helping shop owners — ‘an ASA-Midwest thing.’ It’s 6 p.m. in Indianola, Iowa – a town of nearly 15,000 people 18 miles south of Des Moines. Tim Davison, AAM, the owner of Chumbley’s Auto Care, an ASA shop,…
Congress Reviews Federal Vehicle Fleet Procurement
House subcommittee questions use of postal vehicle maintenance facilities. The U.S. House Oversight and Government Reform Committee’s Government Operations Subcommittee held a hearing May 21 on “Issues Facing Civilian and Postal Service Vehicle Fleet Procurement.” There has been much congressional…
Tools for the 21st Century
Five things you don’t know about NASTF & the VSP Registry – but should. Thirteen years ago, a group of individuals and organizations came together to create the next step in automotive service technology. It was built on the idea…
When New Hires Go South
What you need to say and do to minimize the impact on your business. We all appreciate the hopeful feeling a new staff member brings to the organization. A burst of optimistic energy floats around the shop as all the…
Passing the Torch
As aluminum gains on steel in auto-body structure, these 10 tips will transform you into a shop superhero for the brave new world of welding. No spoiler alert here: Aluminum is the auto industry’s new super metal. Its strength is…
Staying Centered
For Kinney’s Automotive, it’s not all about where they are but about what they are. The Kinney’s team includes (from left, standing): Sam Sanders, Vernon Campbell, Joe Jurosek, Richard Kral, Luis Narvaez and Heidi Seely. (From…
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