Author: Steve Trapp

Detailed Development

One of the most pressing concerns for body shop, collision center and service managers is replacing the retiring technicians with people capable of repairing today’s modern vehicles. While there is no silver bullet to drive candidates to your repair center,…

The Road to Refinement

How to recognize and implement process efficiencies in your auto body shop that promote profitability. What’s the fastest way to make more money in the collision industry? Enable your labor pool to become more efficient. Cost cutting can yield some…