Bob Redding, ASA’s Washington representative, offers a look ahead at what’s happening on the legislative front that affects ASA members and the automotive service industry. Tune in for an insider look at…
LAS VEGAS – Since the inception of the Collision Industry Conference, the forum was designed to bring all facets of the collision repair industry together – collision repairers, vendors and insurers. The concept was to have the ability to share…
By Ryan Whitwam / ExtremeTech Battery technology has finally reached the point that you can drive an electric vehicle without constant range anxiety, but you still have to plan ahead for charging. Even Teslas, which charge faster than other EVs,…
Recently, the New York Times published some Letters to the Editor on U.S. Sen. Chuck Schumer's proposal to provide $3,000 vouchers to trade in gas-powered vehicles for plug-in electric and plug-in hybrid or hydrogen fuel cell vehicles.
WASHINGTON, D.C. – Nov. 4, 2019 – Over the summer, four Republican Pennsylvania state senators – Judith Ward, Elder Vogel, Patrick Stefano and Wayne Langerholc –introduced five bills aimed at modifying the Pennsylvania Emissions Inspection and Maintenance Program under Title…
ASA on Friday announced the winners of its 2019 Top 10 Websites Contest for automotive repair shops.
By Tom Randall, Dean Halford & Cedric Sam / Bloomberg By the end of 2018, Tesla’s customer service was overwhelmed. Phone calls and emails went unreturned, repairs were delayed, and drivers involved in crashes sometimes waited months to get parts. After a…
The Automotive Service Association is proud to announce the hiring of Blair Calvo as its new director of membership.
LAS VEGAS, Nev. – Oct. 31, 2019 – AAPEXedu has assembled a panel of leading women in the automotive aftermarket to discuss how to innovate and spearhead change, as well as the opportunities and…
Online registration for the 2019 MSO Symposium, taking place on Monday, Nov. 4, 2019 in Las Vegas at the Mandalay Bay ends Friday.
By Car Care Council If your vehicle’s windshield has a small chip or crack, don’t ignore it, fix it. According to the non-profit Car Care Council, disregarding a small crack now could lead to bigger problems later. “Windshield damage may…
"In a recent analysis of repair outlets in two metro markets, Lang Marketing found significant differences between these markets in the brands used for foreign nameplate repair by Service Stations & Garages and Foreign Specialists. "These differences were directly traceable…
Annual vehicle sales pace in October is expected to finish near 16.9 million, down from September's 17.2 million level, and down from last October's 17.5 million. October sales volume forecast to be mostly flat, at 1.37 million, up 0.2% from…
Satisfaction scores tend to increase when aftermarket service advisors perform consistent service processes, such as a vehicle walkaround before initiating service and when the customer is contacted after the work was completed.
Maryann Croce, owner of Croce’s Transmission Specialists in Norwalk, Connecticut, shares her thoughts on why you should stop worrying about the technician shortage and do something about it! Mentoring is one answer,…
If over half of your customers are female, why haven’t you taken a moment to think about how to provide for them in a better way?
By Jamie L. LaReau / Detroit Free Press The United Auto Workers' 40-day strike against General Motors had an impact on the carmaker's third-quarter earnings, but the company still generated a profit…
