TECH TIPS (courtesy of ALLDATA) Vehicle: 2001 Chrysler PT Cruiser, L4-2.4L, VIN B, Automatic Transmission/Transaxle Mileage: 146,785 Problem: This vehicle was parked for several months and only moved about 50 feet once a week. The owner towed it to the…
Whenever a new customer walks into a shop, there are countless questions they’ll be asked. The more successful shop owners not only ask questions about the automobile, but they’ll often ask, “Do you mind if I ask how you found…
Sometimes it’s just OK to say no. We all have limits, I’ve had enough so, NO I will not even attempt to fix your car. It’s not you, it’s your car. For more than 40 years I’ve been proud of…
Service Bays Soar in Product & Labor Volume ''Car and light truck Do-It-For-Me (DIFM) product and labor (purchased service) volume has grown significantly over the past five years, despite the onslaught of COVID-19, which cut deeply into 2020 DIFM volume…
At Elite we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it comes to the…
By changing a few habits, you can do their part in helping the environment, say the experts at the National Institute for Automotive Service Excellence (ASE). ASE recommends regular vehicle maintenance and better driving habits as two easy-to-implement strategies. What’s more,…
I just facilitated a course at a recent Conference and it felt great being at an in-person training session again. I enjoyed seeing people’s faces and reactions as we discussed the information. The part I liked best was the interaction…
In the past, writing an employment ad was a little like making a laundry list. Not much beyond “Help Wanted” with some sparse details about the requirements were all that you needed. That’s not so anymore – everything about recruitment…
Spring registration is officially open for more than 50 ASE certification tests covering nearly every aspect of the motor vehicle service and repair industry, says the National Institute for Automotive Service Excellence (ASE). Those registering by June 30, 2022 will…
FROM AFTERMARKET MATTERS As high gas prices tighten consumers’ wallets, vehicle owners will resort to more DIY (do it yourself) repairs, particularly routine maintenance jobs. And as the product share of the DIY market builds throughout 2022, it will slow…
President Joe Biden released his $5.8 trillion budget proposal for fiscal year 2023 this week. The budget proposal builds on the investments made in the Infrastructure Investment and Jobs Act, passed last year, by allocating $105 billion to the…
From Aftermarket Matters Fort Wayne, Ind.—Domestic nameplate cars continue to increase in age. For more than two decades, domestic cars have reached a new record-high average age each year. Over the past 10 years, the average age of domestic nameplate cars has increased by more than two full years, according to a new analysis. “The ever-advancing age of domestic cars is the…
The U.S. House of Representatives Energy and Commerce Subcommittee on Energy held a hearing entitled “Charging Forward: Securing American Manufacturing and Our EV Future.” During the hearing, witnesses discussed the implementation of the recently passed Infrastructure Investment and Jobs Act…
The Collision Industry Electronic Commerce Association (CIECA) announced that its next CIECAST webinar is scheduled for Thursday, March 24 at 11 am PST/1 pm CST/ 2 pm EST: “Using Technology to Communicate Effectively With Customers.” The one-hour webinar will feature…
As part of its 50th anniversary celebration, the National Institute for Automotive Service Excellence (ASE) is featuring ASE Certified professionals through a series of profiles showcased in ASE communications, including its website and social media platforms. To submit a profile,…
Leesburg, Virginia – Feb. 24, 2022 – Did you know that your next stellar employee might be studying right down the street? By participating in the ASE Education Foundation’s Adopt-A-School program, businesses can connect with potential employees who are currently…
ASA shop owners and technicians showed up in big numbers recently ready for a Saturday of classroom and hands-on training. Many thanks to our industry partners Darin Damron, Danielle Reagan Wampler and Robert Steele. Your support of independent automotive shops is…
The second episode of the Technology and Telematics (TTF) Podcast series, A Changing Fleet, is now live on the Automotive Service Association (ASA) podcast channel and the Taking the Hill page of the ASA website. This episode features a presentation…
