We all know that these incredibly challenging times are impacting businesses and people all around the world. To help maximize your shop’s sales and profits in the face of these difficulties, here are 3 simple and cost-free tips that you…
In this short video, one of our Elite Business Development Coaches, Bill Edwards, gives us a quick tip on ARO (Average Repair Order). Elite is a team of industry leading shop owners that helps other fellow shop owners take their…
If you want to build a more profitable, successful business, here are five tips that work… 1. If your employees show little or no interest in training, then you may very well have the wrong people working with you. The…
By Bob Cooper The top shops in America realize that in order to build a successful business they will need to have team players that are self-starters, who can produce, and who will never compromise their ethics. Over the years…
Elite Worldwide produces videos dedicated to excellent one-on-one coaching by some of the nation’s top shop owners. In this quick video, Elite Business Development Coach Chris Monroe talks about how taking your employees to one on one lunches a few…
by Joe Marconi, Coach A good customer called me the other day to let me know that he has concerns regarding the quality of our work. Last week we installed an exhaust system on his Maxima and two days later…
Whenever a new customer walks into a shop, there are countless questions they’ll be asked. The more successful shop owners not only ask questions about the automobile, but they’ll often ask, “Do you mind if I ask how you found…
At Elite we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it comes to the…
