NEW MEMBER BENEFIT: Skill Development & Learning
Data-Driven Training for Entire Team
Knowledge transfer in our industry is essential. Today’s evolving technology and information requirements are leading ShopPros to a next-generation learning platform for Technicians and Advisors that provides more consistent engagements that not only teach but systematically reinforce learning to increase and retain knowledge: LearnPro.
LearnPro is simply a better way to learn. By delivering targeted, bite-size, problem-centered training sessions, the platform is able to use actual data from each team member and apply Artificial Intelligence to discern their level of confidence and competency. Then LearnPro delivers content to build on those strengths and weaknesses. The content is delivered via an App and can be accessed anytime, anywhere and from any device. In addition to daily content, learners may choose to consume more content on their own. Each individual team member receives content tailored to their needs, creating an enhanced learning environment that develops with the level of the team member.
In addition to robust Technical Content, the platform delivers critical information to your customer-facing Advisors with modules focused on: technical knowledge for Service Advisors, Advisor core selling skills, daily challenges and word track help to ensure your Advisors are able to apply their learning and drive top line results for your business.
LEARNING RE-IMAGINED
A system built to enhance the way adults learn through daily “micro-learning” segments that not only drive education but also retention and application to affect production and sales outcomes.
DATA-DRIVEN TRAINING
Leverages data and AI to deliver a unique learning experience that is targeted at every level and delivered consistently every day.
EASILY ACCESSIBLE
Access Learning content when and where your people need it (even on their smartphones) and track their progress.
DEVELOP YOUR ENTIRE STAFF
Learning content supports all technician levels, as well as service advisor (tech knowledge, core selling skills, etc.)
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