Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma This scenario happened to me 30 years ago when I was managing a small independent Honda repair shop.…
Digging a little deeper into the classic Prius It’s no secret that the…
House health care oversight continues. The U.S. House Committee on Small Business Subcommittee on Health and Technology held a hearing titled, “Self-Insurance and Heath Benefits: An Affordable Option for Small Business?” The purpose of the hearing was to examine the…
Strong leadership character traits reflect good humor, guilelessness and sincerity. In this last installment of this series, I’ll finish with the last three of the nine principles of effective Character at the Top. The first three outlined the attitude you…
Learn three factors to help your shop be as efficient as possible in diagnostics. We expect to complete testing inside of an hour in most cases in my shop. Even for the hard jobs, it is our rule of thumb.…
Shop Owner Elected 2014 NASTF Chair Allen Pennebaker, owner of Orinda Motors of Orinda, Calif., an ASA member-shop, was elected the 2014 chairperson of the NASTF board of directors, the first independent shop owner to chair NASTF since its founding…
As we put the holidays behind us and enter into a new year, we have the feeling that the calendar change has granted us a new beginning with fresh opportunities. It feels like a time when we put the old…
See what makes us different ... and the same! About 90 percent of ASA member-shops are family-owned businesses, according to our 2013 “How’s Your Business?” survey results. Learn what different generations from the same shop are thinking and how they…
ASA opposed federal program to destroy older vehicles In 2009, the U.S. Congress passed the Consumer Assistance to Recycle and Save Act, and the president signed the bill June 24, 2009. As implemented by the U.S. Department of Transportation, the…
A Report of ASA Member-Shops in 2013 Survey Methodology The 2013 “How’s Your Business?” survey was offered through a third-party online survey service to all regular members via ASA newsletters. Regular members are automotive service businesses that provide automotive repairs/services…
Is the new 2014 SUV a step ahead in the service bay? Recently, Deb, my wife and partner at ACDC, pointed out that I have not covered Mitsubishi in this column. Was it that the 1985 Galant that sat on…
See what makes us different ... and the same! About 90 percent of ASA member-shops are family-owned businesses, according to our 2013 “How’s Your Business?” survey results. Learn what different generations from the same shop are thinking and how they…
Three more character traits to cultivate: courtesy, humility and unselfishness. Increasingly, neuroscience is uncovering new fundamentals for how to drive organizational performance from our Jobs at the Top. Capitalizing on these findings requires courage. And enough self-confidence to reconsider the…
NHTSA Releases 2012 Vehicle Crashes Report The National Highway Traffic Safety Administration released a study stating motor vehicle crashes and fatalities increased in 2012, after six consecutive years of declining fatalities. The number of fatalities increased from 32,479 in 2011…
ASA: How We Keep You Going! Recap of Mechanical, Collision, Legislative Activities Why belong to the Automotive Service Association? You may be a nonmember reading this and trying to decide whether you should invest the dues amount to join when…
Help Wanted, Seeking Leaders to Serve Winston Churchill said, “You make a living by what you get. You make a life by what you give.” Within ASA we have many great volunteers who give of themselves for others. And we…
The winners will be recognized at a Most Influential Women gala held during the 2014 WIN Educational Conference, May 5-7, 2014, at Paradise Point in San Diego. Nomination forms may be downloaded from the WIN website at www.Womens IndustryNetwork.com under…
New partnerships, strategies announced as event wraps Highlights of this year’s Automotive Service and Repair Week (ASRW) event held Oct. 16-18, 2013, in Las Vegas at the Mandalay Bay Convention Center include the robust conference program with more than 100…
