As an automotive retailer, you walk a fine line between keeping your audience informed and engaged and ensuring that they associate you with great auto service and not, say, quirky photos of cats.
The customer had an older BMW towed into a shop for a used vehicle inspection (UVI). It never ran after being dropped off, having been stored outdoors for more than three years. The customer…
ROCKVILLE, Maryland, May 24, 2019 /PRNewswire/ -- Fact.MR has published a new study titled "Automotive Tire Market Forecast, Trend Analysis & Competition Tracking: Global Market insights 2017 to 2022", which drops light on the overall market scenario prevailing in the automotive tire…
By Kirk Mitchell / Denver Post DENVER, Colorado - Twenty years ago a car repair shop owner was called to help a stranded motorist and was never seen again. On the anniversary of Dale Williams’ disappearance, Colorado Bureau of Investigation agents…
By Consumer Reports Approximately 19,000 Honda and Acura vehicles are being recalled to replace airbags that were improperly installed as part of the massive Takata airbag recall. Honda says that in the process of replacing faulty Takata passenger-side airbags, “dealer technicians…
LITTLETON, Colo. (Fox 31) -- The U.S. Justice Department calls it “clocking”: intentionally rolling back an odometer to make a vehicle appear less used. Odometer rollback is “the single most common fraudulent issue in Colorado and nationwide." That's a bold statement made…
By Automotive Management Institute So your technicians are trained to work on your customer's cars, now let's get your customer-facing staff trained to work on your customers! The very best customer service doesn't just happen. Like the technician, customer-facing staff…
ALEXANDRIA, Va., May 22, 2019 /PRNewswire/ -- NATSO, the national association representing truckstops and travel plazas, the National Association of Convenience Stores (NACS), the Petroleum Marketers Association of America (PMAA) and the Society of Independent Gasoline Marketers of America (SIGMA) today encouraged lawmakers…
CHICAGO -- (BUSINESS WIRE) -- As the summer boating season gets underway this weekend, the National Marine Manufacturers Association (NMMA) announced today new data that shows unit sales of new powerboats in the U.S. reached 276,000 in 2018, an increase of 4…
Earlier this month, the Chairman and four Commissioners from the Federal Trade Commission testified in front the Subcommittee on Consumer Protection and Commerce in a hearing entitled, “Oversight of the FTC: Strengthening Protections for Americans’ Privacy and Data Security.” CLICK…
WASHINGTON, D.C. - California Insurance Commissioner Ricardo Lara will hold a hearing in Los Angeles in September to learn how insurers’ use “affinity group” criteria, such as occupation or education level, to set automobile…
WASHINGTON -- (BUSINESS WIRE) -- GEICO, Caliber Collision and…
"The Do-It-For-Me (DIFM) market grew rapidly between 2013 and 2018, increasing nearly one-sixth in light vehicle product volume at user-price. "DIFM light vehicle product sales climbed more than $12 billion dollars over this five-year span, generating 90% of total car…
SANTA MONICA, Calif., May 22, 2019 /PRNewswire/ -- Shoppers in the market for a new car could be in store for significant savings this Memorial Day weekend as dealers aim to move mounting inventory off their lots, according to the car shopping…
By Mark Price / Charlotte Observer A 52-year-old man from one of North Carolina’s sparsely populated mountain counties has been tied to the 1985 killing of a Hollywood producer credited with some of…
By Shannon Nolan / ABC 57 ST. JOSEPH COUNTY, Ind. — An employee is accused of stealing thousands of dollars from a South Bend auto repair shop throughout 2018, according to the probable cause affidavit. On…
BETHESDA, Md., May 20, 2019 /PRNewswire/ -- Maintaining a vehicle's tires is essential to maximize tire life and ensure safety on the road. There is no better time to start than National Tire Safety Week in May to start checking tire pressure and…
I’ve been a member of ASA since 2002.
