Columns

Generationally SpeakingJuly 2014

See what makes us different ... and the same! In this month’s Generationally Speaking department, meet Dick Milstead, founder and CEO of Milstead Automotive, and his daughter, Amy Milstead, president. Milstead Automotive is an ASA member-shop located in Spring, Texas,…

It’s Showtime!

As a former drag racer, I have experienced many times what it’s like to spend a great deal of time preparing for an event. The team and I would spend months preparing for the season, days or weeks preparing for…

Marching Forward

“Life is a series of experiences, each of which makes us bigger, even though it is hard to realize this. For the world was built to develop character, and we must learn that the setbacks and grieves which we endure…

What Would You Do? - May 2014

Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: This situation comes from Gary Chambers of Super Rupair, an independent Subaru repair shop in Boulder, Colo. A…

Craigslist ‘Deal’

With no vehicle history whatsoever, a clunker gets revived I recently had a customer begin our conversation with seven terrifying words: “I got this great deal on Craigslist!” I cringed a bit. How do you react to this situation? [caption…

Generationally SpeakingMay 2014

See what makes us different ... and the same! In this month’s Generationally Speaking department, meet Gary Keyes, owner of E&M Motors, Stuart, Fla., and Preston Pollen, technician. Keyes is a general director on ASA’s board of directors. Gary Keyes,…

Great Expectations

May is upon us. It’s a time when our weather is moving well into spring and giving us the first tastes of our upcoming summer. We anticipate summer vacations and activities. It is speed month in Indianapolis, culminating in the…

Fast Fix on Chevy Snow Plow

Troubleshooting transmission on ’96 Chevy truck gets complicated with circuits. Winter in the Midwest brings in some real humdinger problems for us here at CRT Electronics. The one I’m currently working on is, of course, a rush job because the…

Generationally SpeakingApril 2014

See what makes us different ... and the same! In this month’s “Generationally Speaking” department, meet Shaun Farnsworth and Scott St. Amand, both technicians at Atlantic Motorcar Center (www.atlanticmotorcar.com), Wiscasset, Maine. The shop is owned by Bruce Howes, founder. Shaun…

Great Things Happening

In many ways ASA is experiencing a rebirth and is currently in a whirlwind of positive activity. We’ve reported on the changes in our leadership, structure, new show venue and heightened energy over the past year. We are working to…

What Would You Do?March 2014

Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: This scenario comes from a shop that wishes to not be named. “I’ve got a good customer who…

Federal Legislative Objectives

113th Congress, 2nd Session – January 1-December 31, 2014 I. Monitor Legislation in the 113th Congress A. The Washington, D.C., office will advocate positions before the Congress in support of or in opposition to legislation as directed by the ASA…

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