Columns

How’s Your Business? 2013

A Report of ASA Member-Shops in 2013 Survey Methodology The 2013 “How’s Your Business?” survey was offered through a third-party online survey service to all regular members via ASA newsletters. Regular members are automotive service businesses that provide automotive repairs/services…

Technician Turned Sleuth

Inner Sherlock Holmes finally solves the mystery How often have you accepted a repair knowing that others have been involved? How often are you required to channel your inner Sherlock Holmes? Two recent repair jobs led me to unusual conclusions.…

‘Finding’ Ways to Win

I like motorsports. All kinds, including NASCAR, Indy, muscle cars, street rods, old classics and other collectibles. I’ve always had a special affection for drag racing and dedicated an important part of my life to it. I’ve also learned a…

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