From Aftermarket Matters Fort Wayne, Ind.—Technicians often find that additional work beyond the original job estimate is required to complete a job or correct other discovered mechanical issues. How this is communicated to the customer is critical to their understanding…
If you want to build a more profitable, successful business, here are five tips that work… 1. If your employees show little or no interest in training, then you may very well have the wrong people working with you. The…
From Aftermarket Matters Washington, D.C.—Fears of a global economic recession led to a major drop in the price of crude, down $7, which helped to minimize pump price increases last week. Meanwhile, domestic gasoline demand decreased as fewer drivers fueled…
TECH TIP - ALLDATA Vehicle: 2001 Porsche Boxster S (986), F6-3.2L, Automatic Transmission/Transaxle Mileage: 89,708 Problem: The owner brought his Boxster S to the shop because the malfunction indicator light (MIL) was ON. Case Details: The technician scanned all the…
By Elise Kline FROM WENY NEWS ALBANY, NY (WENY)-- As New York State transitions to electric vehicles, the auto service industry will have to adjust to changes including repair services and charging infrastructure. WENY News The Automotive Service Association (ASA)…
By Bob Cooper The top shops in America realize that in order to build a successful business they will need to have team players that are self-starters, who can produce, and who will never compromise their ethics. Over the years…
From Aftermarket Matters By the end of the decade, “significant changes” will have occurred in the Do-It-For-Me (DIFM) share held by each of the three major consumer generations: Millennials, Gen Xers, and Baby Boomers. Lang Marketing’s latest consumer research breaks…
The Automotive Service Association (ASA) applauds U.S. Congressman Earl “Buddy” Carter (R-GA) in his work today establishing a new bipartisan caucus in the U.S. House of Representatives working to address the issue of vehicle data access. Representative Carter is a…
The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar for service technicians on Tuesday, Sept. 13 at 4:00 p.m. ET entitled “Tire Pressure Monitoring Systems (TPMS).” Darren Beanard with Standard Motor Products will provide key insight…
From Aftermarket Matters More states are likely to follow California’s lead in banning the future sale of internal combustion engine vehicles as a means of accelerating demand for electric vehicles (EVs) and addressing climate change, according to NioCorp CEO and…
TECH TIP (courtesy from ALLDATA) Vehicle: 2018 BMW 330i xDrive Sedan, AWD (F30), L4-2.0L Turbo (B46O) Mileage: 46,778 Problem: The customer brought their Beemer in because the A/C was not working. Another shop had already replaced the expansion valve and…
TECH TIP (courtesy from ALLDATA) Vehicle: 2001 Dodge RAM 3500, 4WD, L6-5.9L DSL Turbo, VIN 7, Automatic Transmission/Transaxle Mileage: 172,556 Problem: The owner of this Dodge Ram brought the truck in because the engine would start and run for about…
From Aftermarket Matters Fort Wayne, Ind.—Over the past six years, eCommerce light vehicle auto parts sales have soared in the U.S. The disruptive aftermarket impact of COVID-19 in 2020 and last year’s rebound in the car and light truck product…
From Aftermarket Matters Fort Wayne, Ind.—Mobile repair currently represents only a small portion of the Do-It-For-Me (DIFM) market, but it is growing at an “explosive rate,” according to a new study. As the DIFM light vehicle market decreased during 2020…
Leesburg, Virginia – The ASE Education Foundation has made it as easy as 1-2-3 for businesses to benefit from adopting a local school as part of its new Adopt-A-School program. “Businesses, students and schools all benefit from school-work partnerships. That’s why…
The MSO Symposium is an annual conference directed by many of the most experienced, high-growth executives working within the Multi-Shop Operations, or MSOs, of the automotive collision repair industry. This conference provides attendees with valuable and unique perspectives to the…
From Aftermarket Matters Orlando, Fla.—New survey data from AAA finds that drivers are making significant changes to cope with record pump prices. Almost two-thirds (64%) of U.S. adults have changed their driving habits or lifestyle since March, with 23% making…
Over the past few months, the Automotive Service Association (ASA) has been meeting with the MSO Symposium advisory board members to discuss plans for the 11th annual MSO Symposium. Those interested in participating in the industry’s premier executive event should…
