Building Relationships for Tomorrow
As I contemplated what I wanted to write for this article, I was thinking of myself, 20 years ago, as a new shop owner and what piece of advice I would benefit the most from. A lot of things came…
Bonus Features
Date and Location for 2023 MSO Symposium Announced
MSO Symposium advisory board members have met several times over the past few months to discuss plans for the 12th annual MSO Symposium. This unique program provides executive-level information on current trends in the collision repair industry along with micro-…
Scott Benavidez, ASA Chairman, Testifies before U.S. House Judiciary Committee Subcommittee on Courts, Intellectual Property, and the Internet
WASHINGTON, D.C., July 18, 2023 – This morning, Automotive Service Association (ASA) Board of Directors Chairman Scott Benavidez, AMAM, testified before the U.S. House Judiciary Committee Subcommittee on Courts, Intellectual Property, and the Internet. During the hearing, titled “Is There…
Independent Auto Repairers, Automakers Strike Major Right-To-Repair Pact
Landmark agreement guarantees consumer choice in automotive repair Ability to have vehicles serviced in well-equipped shops by well-trained technicians: “anytime, anywhere, anyplace” Includes thousands of independent auto repair professionals and the manufacturers producing most vehicles sold in U.S. Applies to…
IRS sends special mailing to taxpayers in certain disaster areas
WASHINGTON – The Internal Revenue Service is sending a special follow-up mailing to taxpayers in several states affected by disasters to let them know that they have additional time to pay their taxes. The IRS is taking this special step…
TECH TIP: Lack of Maintenance Causes Jeep No Start – Numerous DTCs
TECH TIP (courtesy from ALLDATA) Vehicle: 2011 Jeep Compass, 2WD, L4-2.4L, Automatic transmission/transaxle Mileage: 148,990 Problem: The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on. Case Details: The technician…
All the Training You Can Handle
All the Training you can handle in one place … Daytona Speedway Saturday, Nov. 10-12, 2023 • Training & Trade Expo Join us for the Collision, Mechanical, EV, Hybrid Training Showcase THE Premier Southeast Training Event & Trade Show Early…
Women Owners of Electric Vehicles: Tapping into a Growing Market
As electric vehicles (EVs) continue to gain popularity, it is crucial for automotive retail businesses to understand and cater to diverse consumer segments. In recent years, women have emerged as a significant force in the EV market. Today, we’ll explore…
U.S. regulators put the brakes on Massachusetts vehicle data access law
Nearly two dozen major automakers on Tuesday were told not to comply with Massachusetts’ Right to Repair law, which was approved by 75% of voters Washington, D.C.—The National Highway Traffic Safety Administration (NHTSA) told nearly two dozen major automakers on…
Speakers Announced for CIECA CONNEX 2023 Conference: Connected Car, Connected Industry
Sanford, NC—CIECA has announced its speakers for the annual CONNEX 2023 Conference. The event is being held in Bloomington, IL, Sept. 12-13, 2023. In addition to a line-up of insightful thought leaders, there will be networking opportunities, a vehicle gifting…
June is Automotive Service Professionals Month
Leesburg, Virginia – The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Service Professionals Month (ASPM), the ideal time to recognize skilled automotive professionals and the valuable service they provide from coast to coast. Today’s motor…
ASE Announces New EV Standards and an EV Testing and Certification Program
Leesburg, VA – The National Institute for Automotive Service (ASE) has announced the creation of Electric Vehicle Technician/Shop Personnel Electrical Safety Standards. The purpose of the standards is to provide guidance, document, and establish electrical safety requirements, standards, procedures, and…
Upcoming IRS improvements for small business owners
As part of National Small Business Week, April 30 to May 6, the Internal Revenue Service wants small business taxpayers to know they will soon see changes to help them better interact with the Internal Revenue Service in ways that…
Through the Eyes of Your Customer: A Guide to Improving Your Repair Shop's First Impressions
As a repair shop owner, you may be confident in your abilities to fix cars, but have you ever considered the importance of first impressions? It only takes a few seconds for a potential customer to form an opinion about…
Train the WHOLE team!
Train your entire team for one price. One low 12-month subscription. ROI you can count on. We are proudly offering this special to shop owners everywhere. This limited time offer is $400 per month for 12 months. Log In at…
Exciting Announcement from Elite Worldwide! Darrin Barney Takes the Reigns as New Owner!
As of January 1, 2023, Elite Worldwide is under new ownership. Bob and Karen Cooper have decided that they are ready to pass the torch to former VP of Operations Darrin Barney, who is…
ASE Reminds Techs of Certification Required for A/C Work
As the air conditioning season approaches, the National Institute for Automotive Service Excellence (ASE) reminds service technicians that they must be trained and certified through an EPA-approved organization, such as ASE, to service mobile air conditioning systems. The credential from…
Checklist for Discovering Lost Sales in Auto Repair Shops
If your shop is not generating the sales you need, you may want to take advantage of this easy-to-use Elite checklist to see where you may be losing sales before you start pumping more of your hard-earned money into your…
