Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: This happened to one of my competitors last year: A lady brought in her 2001 Mitsubishi Montero because it…
More issues call for more diagnostic ‘what-ifs’ With the average age of vehicles on the road hitting an all-time high of 11.4 years, I continue to revise my path of diagnostic “what ifs?” The preponderance of age-related issues creates the…
See what makes us different ... and the same! In this issue of “Generationally Speaking,” meet Bob Wills, owner of Wills Auto Service in Battle Creek, Mich., and John Teachout, technician. Wills serves as director of the Mechanical Division Operations…
Pete’s Garage takes on jobs that stump others. Often my shop encounters jobs that have taken a tour around our fair state and had multiple failed attempts to diagnose and repair. In our trade, these cars are often referred to…
Elections for the 2015 Automotive Service Association national board of directors are being held now through the end of February. All regular members in good standing with ASA are eligible to vote for one position of general director and one…
Famous racer Bobby Unser said, “Success is where preparation and opportunity meet.” Winston Churchill gave further clarification on the topic when he said, “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” Lately…
A Report of ASA Member-Shops in 2014 Welcome to the 2014 “How's Your Business?” survey report! Using the most current figures available from the United States Bureau of Labor Statistics in 2012, the number of general automotive repair locations was…
Honda makes great small cars. How does the new Fit stack up? Hondas are a favorite of mine. So being critical of Honda is not easy for me. This month, we will examine the 2015 Honda Fit and see what…
Participants emphasize importance of inspection to vehicle safety. The Automotive Service Association (ASA), ASA-PA and the Automotive Aftermarket Suppliers Association (AASA) – the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA) – hosted the Vehicle Safety…
Elections for the 2015 Automotive Service Association national board of directors will be held in February. All regular members in good standing with ASA are eligible to vote for one position of general director and one position of Collision Division…
It’s December and the year is winding down. The holidays are upon us and before we know it we will start a new year. As we begin to reflect on the events of this year I think it appropriate to…
Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: A customer’s 1999 Honda Accord, which had 184,000 miles on it, burnt a valve. We had serviced this…
It’s fun to revisit old friends. In a service and repair world filled with CAN/BUS systems, scan tool diagnoses, and iATN archives, I found a recent repair interesting due to its lack of these technical needs. My customer arrived with…
Forum to Highlight State Inspection Programs On Friday, Nov. 14, the Automotive Service Association (ASA) and the Automotive Aftermarket Suppliers Association (AASA), the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA), will host the Vehicle Safety…
Small Businesses Look to Program for Regulatory Compliance The U.S Department of Labor’s Occupational Safety and Health Administration (OSHA) offers small businesses on-site consultations to improve their businesses’ measures to prevent illnesses and injuries. In Fiscal Year 2013, OSHA visited…
The Automotive Service Association (ASA) announces several member discounts from a new associate member: MOTOSHOP℠Technology Tools. MOTOSHOP’s products include MotoLOGIC® Repair & Diagnostics; MotoREV™ Shop Marketing and Professional Website; and MotoSKILL™ Shop Tech Training. Current offers include savings off the…
New Keystone Insurers Group Agreement Brings Dental, Vision Insurance Options to ASA Members Through an agreement with Keystone Insurers Group, the Automotive Service Association is excited to offer two new member benefits that will provide ASA member-shops with access to…
Showing off sign at ASA’s new national office are members of the board of directors (from left): Dan Stander, AAM; Bill Moss, AAM; Roy Schnepper, AAM; Gary Keyes, AAM; Donny Seyfer, AAM; Bob Wills, AAM; and Darrell Amberson, AAM. Also…
