How’s Your Business? 2014

A Report of ASA Member-Shops in 2014


Welcome to the 2014 “How’s Your Business?” survey report! Using the most current figures available from the United States Bureau of Labor Statistics in 2012, the number of general automotive repair locations was 79,760 with 323,674 employees. The number of collision repair locations (not including dealership body shop locations) for 2012 was 33,763 facilities with 209,868 employees. ASA is taking a conservative approach in estimating the number of shop locations for 2014 based on overall economic conditions (3 percent growth rate for mechanical shops and 1 percent for collision shops).

General Automotive Repair Locations

2012 79,760

2013 Estimated 82,153

2014 Estimated 84,618

Collision Repair Locations

2012 33,763

2013 Estimated 34,100

2014 Estimated 34,441

*Source: U.S. County Business Patterns

Survey Methodology

The 2014 “How’s Your Business?” survey was offered through a third-party online survey service to all regular members via ASA newsletters. Regular members are automotive service businesses that provide automotive repairs/services. Overall, the membership response rate was 6 percent and included both mechanical division and collision division members.

The following report is developed and presented from mechanical and collision classification perspectives.

Click here for the 2014 Mechanical Report

Click here for the 2014 Collision Report

Editor’s Note: Due to rounding, some percentages may not add up to 100 percent. In other cases, percentages greater than 100 percent may result if respondents were able to select more than one answer to a particular question.