Join other ASA shop owners/managers in discussions of business management topics designed to help you run a more successful shop. This new ASA online forum will provide you with opportunities to exchange ideas, best practices and learn from one another…
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I recently participated in a Town Hall meeting with Carm Capriotto. We discussed ideas to help grow technicians, service advisors and managers. Some of the topics discussed included daytime training and forming training groups. During…
NORTH RICHLAND HILLS, Texas - Standard Motor Products is going to provide two "very informative" four-hour ADAS and Calibration training sessions at ASA's upcoming annual meeting, ASA Executive Director Ray Fisher said.
NORTH RICHLAND HILLS, Texas – On Jan. 1, 2019, the NASTF board brought the management of the Vehicle Security Professional program in-house at the Denver, Colo. headquarters. ASA no longer manages the program. Please use the new contact information below…
NORTH RICHLAND HILLS, TEXAS – The Automotive Service Association has joined forces with Chevron, as its latest Sponsored Benefit Provider. Sponsored Benefit Provider companies of ASA provide special member services and products to member-shops to help offset their everyday business…
https://youtu.be/7h5Mlt6c0IA NORTH RICHLAND HILLS, TEXAS – New ASA Executive Director Ray Fisher told reporters last week that he’s excited about the association’s future and that he has no plans to look back. “I like to look at the windshield not…
Check out these Facebook Live events that other facilities held to get ideas for your shop. As you’ll see, you are giving them a peek into the day-to-day happenings of your shop to highlight certain events, people and other happenings:…
Back in April 2016, Facebook launched its Facebook Live feature, allowing individuals and companies to broadcast to their friends and followers live. Since then, some of the biggest to smallest brands jumped in to take advantage of this opportunity. If…
“Pete, I saw your post on the ASOG Facebook page, and I'd like to submit a question for your article. What is the optimal ratio of bays per tech for a modern diagnostic and drivability shop? - Matt, Louisiana" …
I have seen so many owner/managers make common mistakes that destroy employee morale and their effectiveness and then they point the finger at staff instead of looking in the mirror. Take a hard look…
A multi-store shop owner writes the following: Dear TJ: Although I have a written policy that I only allow technicians to work on their own vehicles during off hours, my service manager allowed my tech to work on his “girlfriend’s”…
https://youtu.be/n3cV61hwtuw NORTH RICHLAND HILLS, Texas – Register now for the latest in ASA’s Webinar Wednesday series. From noon until 1 p.m. on Jan. 16, ASA will feature a webinar called “Front Counter Offensive: Taking Every Opportunity to Score.” Popular industry…
Like many of us, I’ve always felt the New Year ushers in a time of reflection on where we are and where we’re going. Some make resolutions, while others see the change in the calendar as a time for a fresh start. Both of these are true here at ASA.
The deadline to meet the AMi CE requirement and remain an active AMi professional designation holder is Dec. 31.
Lately I’ve been focused on the topic of automotive education to the extent that this column is beginning to trend toward that topic every issue.
In the years since founding AutoWorks of Tampa, I’ve seen my fair share of ups and downs. Initially I started the business out of the side of my house, working on neighbor’s cars, my friend’s cars, and the cars of other, word-of-mouth customers.
Question: I run a one-man shop in a very rural area. I was a good tech before becoming self-employed, but fear I’m losing the edge on new technical/service data. Do you have any suggestions for continuing education that I can…
