Check out these Facebook Live events that other facilities held to get ideas for your shop. As you’ll see, you are giving them a peek into the day-to-day happenings of your shop to highlight certain events, people and other happenings:…
Back in April 2016, Facebook launched its Facebook Live feature, allowing individuals and companies to broadcast to their friends and followers live. Since then, some of the biggest to smallest brands jumped in to take advantage of this opportunity. If…
“Pete, I saw your post on the ASOG Facebook page, and I'd like to submit a question for your article. What is the optimal ratio of bays per tech for a modern diagnostic and drivability shop? - Matt, Louisiana" …
I have seen so many owner/managers make common mistakes that destroy employee morale and their effectiveness and then they point the finger at staff instead of looking in the mirror. Take a hard look…
A multi-store shop owner writes the following: Dear TJ: Although I have a written policy that I only allow technicians to work on their own vehicles during off hours, my service manager allowed my tech to work on his “girlfriend’s”…
https://youtu.be/n3cV61hwtuw NORTH RICHLAND HILLS, Texas – Register now for the latest in ASA’s Webinar Wednesday series. From noon until 1 p.m. on Jan. 16, ASA will feature a webinar called “Front Counter Offensive: Taking Every Opportunity to Score.” Popular industry…
Like many of us, I’ve always felt the New Year ushers in a time of reflection on where we are and where we’re going. Some make resolutions, while others see the change in the calendar as a time for a fresh start. Both of these are true here at ASA.
The deadline to meet the AMi CE requirement and remain an active AMi professional designation holder is Dec. 31.
Lately I’ve been focused on the topic of automotive education to the extent that this column is beginning to trend toward that topic every issue.
In the years since founding AutoWorks of Tampa, I’ve seen my fair share of ups and downs. Initially I started the business out of the side of my house, working on neighbor’s cars, my friend’s cars, and the cars of other, word-of-mouth customers.
Question: I run a one-man shop in a very rural area. I was a good tech before becoming self-employed, but fear I’m losing the edge on new technical/service data. Do you have any suggestions for continuing education that I can…
NORTH RICHLAND HILLS, TEXAS – ASA has a new leader. Ray Fisher, executive director of ASA’s Michigan affiliate, has been selected to head the Automotive Service Association as its executive director/president, beginning Jan. 2, 2019.…
At one of the darkest times of my life, after just losing my business partner, who was also my beloved husband and best friend, I chose to take my first solo trip to an industry convention. …
We are about to move into a new year. It’s time to “refocus” to achieve great results in 2019. I would like to challenge you to commit to this for the next 90 days as it will really bring clarity…
I own a shop in a small town and have a great reputation. Recently we had one of our regular customers bring us a 2000 Toyota Camry with over 200,000 miles on it. The…
EDITOR’S NOTE: Two technicians – Isaac Rodell and Johnathan Dickerman – were interviewed for this article. We appreciate their input. Time has proven that American drivers love SUVs. But do technicians who have to fix them feel the same way?…
Sixty-seven years ago, ASA printed the first issue of what is now AutoInc. magazine. Beginning in 2019, the magazine will no longer have a print edition. Instead, the magazine – and the same outstanding content – will be offered on…
We’d love to feature you and your shops! When you have a successful event, a shop expansion, a fantastic employee, a new addition to your family or find yourself experiencing the coolest vacation, please send our way. Don’t be shy!…
