Bob Greenwood: Do you have a problem with too much staff turnover?
Everyone acknowledges the shortage of competent technicians and staff, in general, in this industry.
Author: Bob Greenwood
Bob Greenwood: Cash management is critical during changing times
I’m not trying to be facetious with the title. I want to bring awareness to Balance Sheet management and its importance to your wellbeing.
Bob Greenwood: Training or development - what do we really need?
Shop owners from coast to coast talk about training required for their shop.
Ahead of the Curve: Is our sector of the industry in denial? Don't be 'the problem'
Watching, listening and examining how our sector is moving forward, one has to ask if we are truly in denial.
Management mistakes that make employee jobs harder
I have seen so many owner/managers make common mistakes that destroy employee morale and their effectiveness and then they point the finger at staff instead of looking in the mirror. Take a hard look…
Greenwood: Refocus for the next 90 days
We are about to move into a new year. It’s time to “refocus” to achieve great results in 2019. I would like to challenge you to commit to this for the next 90 days as it will really bring clarity…
Confidence Building
"They” say new car dealers are feeling aggressive and confident. Car dealerships are also looking at aggressive methods to keep the purchasers of their used cars in their bays. Dealerships want the lucrative aftermarket business, they are going after it,…
Greenwood: Supplier vs. Partner?
In Part One of this two-part series, I offered a list of seven basic measurements that you should monitor each and every month. In Part Two, the list continues with eight more. When you combine the points, your office time…
Greenwood: How to work smarter
Too many shop owners spend all their time working “in” their business and not “on” their business. There really is a difference. One method is known as working hard, and the other method is known as working smart. Each month,…
Greenwood: TAP into your future
Progressive shops employ a special business-building process. They possess a positive culture that will create the top 10 percent of shops in the industry and provide careers for the owners and staff that are second to none in the automotive…
