WASHINGTON, D.C. - An impressive panel joined ASA lobbyist Robert L. Redding Jr. for Wednesday's "Washington Watch" webinar. The webinar presented attendees with an opportunity to hear updates on how legislation is impacting…
Business success comes from focusing on the priorities at each stage. It’s about sequencing. Taking the steps needed to do the right activities at the right time. In the end we are all measured and held accountable to RESULTS.
By Ryan Lessard / UnionLeader.com …
The customer complaint was one of the usual.
TECH TIPS (courtesy of ALLDATA) Vehicle: 2004 Mitsubishi Lancer, L4-2.4L SOHC, Automatic Transmission Mileage: 145,009 Problem: The car was a sublet from a body shop after they did repairs because the radio, turn signals, low beams and the low-speed wipers were inoperative. The steering column switches and…
NORTH RICHLAND HILLS, Texas – Desi Mawi’s trek to become a U.S. citizen started five long years ago. It ended Monday when former President George W. Bush welcomed her and roughly 50 others as…
ASA Colorado breaking attendance records at its recent annual summit has garnered the attention of yet another publication. Parts & People talks about the ASA Colorado's Summit at Lincoln Tech welcoming 450 attendees and vendors in January, which was 100…
ASA Executive Director Ray Fisher is prominently featured in this month's print issue of Autobody News. The article, in which Fisher "shares his goals for the industry," is on the front page of the…
Vehicle: 2012 Hyundai Elantra, L4-1.8L, Automatic Transaxle Mileage: 118,998 Problem: The customer’s concern was that engine would not idle after it had warmed up. The malfunction indication light was OFF. If the engine speed was held over 800-850 rpm, the engine would stay running. Details: The…
WASHINGTON, D.C. - ASA is asking Missouri repairers and vehicle owners to urge their state senators to oppose House Bill 451, a proposal aimed at eliminating that state’s premier vehicle safety inspection program. The Auto…
COSTA MESA, Calif., March 14, 2019 /PRNewswire/ -- Satisfaction scores tend to increase when car dealership service departments use customers' preferred methods of communication. However, dealerships are not regularly doing so, according to the J.D. Power 2019 Customer Service Index (CSI) Study,SM released…
NORTH RICHLAND HILLS, TEXAS, March 14, 2019 – Issues surrounding the need for new technical and management talent and the challenges faced from a growing shortage of qualified technicians will be explored during an in-depth discussion at ASA’s Annual Business Meeting &…
By Kimberly Jackson/KTUL TULSA, Okla. (KTUL) — A non-profit organization, The Car Care Clinic, is dealing with losing $15,000 worth of equipment. The program does car repairs at low prices for people who have low to moderate income. Lonnie Vaughn says…
TECH TIPS (courtesy of ALLDATA) Vehicle: 2004 Jeep Wrangler, L6-4.0L, VIN S, Automatic Transmission Mileage: 167,000 Problem: The vehicle was brought to the shop because the emissions monitors kept resetting and the engine intermittently stalled. Details: Another shop had previously replaced the rear B1S2 O2 sensor due to…
"The loss of approximately 45,000 high-tech Dealer bays since the 2008 Great Recession has created an unprecedented opportunity for Independent (non-Dealer) repair outlets. "Vehicle complexity is increasing geometrically with each model year. Combined with the dramatic loss of Dealer bays…
TECH TIPS (courtesy of ALLDATA) Vehicle: 2003 Ford F-250, 4WD, Super Duty, 7.3L DSL Turbo V-8, VIN F Mileage: 199,556 Problem: When applying the brakes with doors closed and engine running, the dash and speedometer lamps dim. When the door is open and the truck is running, the…
Audi R8 is the most expensive car to insure, while the Subaru Outback is the least expensive, according to a new national report. The Zebra, a website that allows consumers to quickly compare auto insurance quotes from hundreds of companies, recently…
A new report by The Zebra, a website that allows consumers to quickly compare auto insurance quotes from hundreds of companies, gives an interesting and sometimes alarming glimpse at the cost of insurance in the United States. According to the…
