John Yoswick

Ramping Up Refinish

No matter which business performance number you’re looking to improve – productivity, cycle time or profitability – all roads lead through your paint department. Experienced shop owners and consultants generally agree that the paint shop often offers one of the…

Continuing the Data Debate

In the May-June issue, AutoInc. conducted a Q&A with CCC Information Services about its newly launched Secure Share Network, a significant change in terms of how shops using CCC’s estimating system can share estimate information. Readers of this article suggested…

Share and Share Alike?

CCC responds to concerns about its new Secure Share Network and discusses the impact it’s expected to have on the collision repair industry. Editor’s Note: This is the first of a two-part series on CCC Information Services’ upcoming launch of…

A Volatile Redundancy

Shop owners and automaker reps share concerns over certification’s costs and ROI. But what’s the bottom line? Now that more collision repair shops have experience with automotive manufacturers’ certification programs, it’s common to hear comments of concern from shop owners…

Tugging Back at the Big 4’s Pull

Shop owners wrestling with the large MSOs tell how they’re surviving and thriving despite the competition. Almost-weekly announcements of new acquisitions and growth by the “Big 4” collision industry consolidators might seem scary for single-location or smaller multi-shop operations (MSOs).…

Aluminum Foiled?

Use these expert tips to avoid the pitfalls of converting your shop to ‘advanced material’ repairs. Aluminum repair is more a business challenge for collision repairers than a technical one. Aluminum hoods 1have been in use for years, and even…