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Before becoming an extremely successful repair shop owner at Desert Car Care in Chandler, Ariz., Frank Leutz was a jazz salsa musician good enough to play Carnegie Hall. While serving his country in the Navy, he did mine sweep operations in the Persian Gulf.
Telematics and cyber technological advancements are popular subjects at any trade-related event nowadays.
The ongoing debate in the auto repair industry over consumer safety regulations regarding pre- and post-repair vehicle scans is putting consumers at risk, often without their knowledge.
Back in April 2016, Facebook launched its Facebook Live feature, allowing individuals and companies to broadcast to their friends and followers live. Since then, some of the biggest to smallest brands jumped in to take advantage of this opportunity. So…
In 1964 America, the threat of father finding out you did something bad had all the weight of a nuclear explosion along with the extended fallout.
The competition for quality technicians is very keen right now, and sadly the numbers entering the automotive service profession, especially in the role of technician, seems sadly slim.
There's a phrase you will hear in almost any auto repair shop that you will never hear at a software company: “We’ve always done it that way.” It's one of the things that juxtapose…
I’m sure many out there can relate to my story. Me, like many others who’ve ventured into shop ownership, jumped in with both feet... not knowing what I didn’t know. I made the progression from…
A multi-store shop owner writes the following: Dear TJ: Although I have a written policy that I only allow technicians to work on their own vehicles during off hours, my service manager allowed my tech to work on his “girlfriend’s”…