Blog (Maryann Croce): The Secret to a Better Team is No Secret
The number one challenge shop owners tell me they face today is finding good help. I hear it from all areas of the country.
The number one challenge shop owners tell me they face today is finding good help. I hear it from all areas of the country.
Each year I choose a word that represents what I will focus on that year. This year it’s “Self-Care.”
This is a topic I often have with shop owners. This is a controversial topic.
Whether you're a new shop owner or have been a shop owner for decades there are lessons to be learned at each of the 5 stages of business. The key word being learned.
The fact is you can’t grow your business alone without sacrificing another part of your life.
I had a conversation with a client recently and they realized that they had positioned their company has a hero.
I’ve been in the auto industry for over 20 years. As a shop owner and a coach, I’ve spoken with hundreds of people in the industry who are frustrated over the following. Technician shortage/wages…
There is more to building, operating and growing an automotive business than most new business owners realize.
In this episode, we talk with Maryann Croce about her class on The Invisible Culture, along with Mark Allen from Audi and Jason Sanders from Nissan about some of the new technology from the OEMs that will impact both mechanical and collision shops in the years ahead.
Walk into most auto industry shops or scan the headlines, and you’ll hear the same three challenges on repeat: “We can’t find techs.” “Parts are killing our margins.” “We can’t keep up with technology.” But here's the truth: These aren’t…