Your auto shop’s performance starts with you. The culture, expectations, and accountability you set shapes how your team shows up every day. Frustrated by underperforming team members? Here’s the hard truth: their performance reflects what you allow or enforce. If…
President Trump took the oath of office on Monday, January 20, 2025, and he quickly got to work signing a whole host of executive orders (EOs) that same day. A package of these orders, which he collectively named “America First…
President Trump took the oath of office on Monday, January 20, 2025, and he quickly got to work signing a whole host of executive orders (EOs) that same day. Not included among those EOs was an enactment of new tariffs…
More than 3 out of 5 shops continued to say they have never billed for the labor to perform a radar power test, according to the quarterly “Who Pays for What?” survey this past October, a statistic unchanged from the…
Mark Claypool, AMAM, has been named the new Executive Director of the Automotive Management Institute (AMi). Claypool, recently retired as the President of web marketing agency Optima Automotive and was also formerly the VP…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
After months of waiting and making predictions, the automotive repair community and the rest of the world finally knows what the federal government will look like. Republicans have secured a trifecta. Former President Donald Trump will once again assume residency…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
Unless you live under a rock, you know there’s a major presidential election on November 5. If you live in a swing state, you’re probably reminded about it every time you blink. It can be hard to sift through all…
When it comes to profit, many auto shop owners hit a mental roadblock. They often see profit as something greedy or a “nice-to-have” if there’s anything left over. But just like a car needs fuel to run smoothly, profit is…
When it comes to performing post-collision safety inspections, the majority of repairers see the need to do them, according to the findings of the most-recent “Who Pays for What?” survey this summer. But there is some uncertainty among shops about…
North Richland Hills, Texas, Oct. 1, 2024 - The MSO Symposium advisory board and administration has confirmed this year’s exclusive one-day conference agenda. The collision industry event created by and for multi-shop owners and operators, will be held in Las…
Most of us love a good fixer-upper. While most are residential, this one was located in a local high school. An old mechanical shop, long abandoned and repurposed for storage, was restored to its former glory last year in Albuquerque,…
I speak with auto shop owners from across the country and most are facing similar challenges. Feeling overworked by being the go-to person Stuck in the day to day Constantly managing crises and emergencies And if that isn’t enough, most…
WASHINGTON — With the peak of hurricane season arriving and an elevated wildfire risk across much of the West, the Internal Revenue Service reminds taxpayers to develop an emergency preparedness plan or, if they already have one, to update it…
David Simmons, Chief Executive Officer (CEO) at Caliber Holdings LLC, will serve as the Master of Ceremonies at the 2024 MSO Symposium, taking place Monday, November 4th, in Las Vegas. David Simmons has a…
Registration for the 13th annual MSO Symposium is now open. Advisory board members and administrators recommend taking advantage of this once a year opportunity to gather with industry leadership and obtain updates on the collision repair marketplace. The symposium, designed…
