Features

Ramping Up Refinish

No matter which business performance number you’re looking to improve – productivity, cycle time or profitability – all roads lead through your paint department. Experienced shop owners and consultants generally agree that the paint shop often offers one of the…

Finding the Right Parts

Choosing and correctly installing the right part is no simple task these days. Automotive repairs are becoming more complicated as technology continues to advance from strictly mechanical devices to electronic devices to software devices with electronic and mechanical enablers. It’s…

Benefitting from Cause Marketing

For many shops, hiring women is about putting forward an atmosphere of friendliness and trustworthiness, particularly to women customers, who, as we all know, account for 85 percent of all purchase decisions. It turns out that hiring women involves more…

Don’t Get Left Behind

Every industry needs to prepare for its next generation of employees, which, ideally, continually flows in. The collision repair industry currently faces an aging population in several ways. Not only are long-term employees retiring faster than young ones are being…

The Digital Decision

Digital vehicle inspections (DVI), everyone is talking about it, but not everyone is doing it – yet. Increased efficiency, higher average repair order, fewer customers with buyer’s remorse and being environmentally friendly top out some of the reasons to switch,…

R-E-S-P-E-C-T

For many shops, hiring women is about putting forward an atmosphere of friendliness and trustworthiness, particularly to women customers, who, as we all know, account for 85 percent of all purchase decisions. It turns out that hiring women involves more…

One Happy Family

Elissa Larremore, owner of CBS 1 Collision’s three shops in Shreveport and Bossier City, La., has a simple philosophy for business success. Well, executing the philosophy is not that simple. In fact, it takes a special outlook on work life…

Webinar Wednesday
free tools resources

Special Reports