The best-kept secrets to dealing with sales objections
When it comes to dealing with objections, most service advisors shut down as soon as the customer says “It’s too much money," or “I’d like to think it over.”
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AAA: Crude & gas prices continue to climb higher
With a nickel increase on the week, the national gas price average has reached $2.77, which is a 31-cent jump in the last month. Every state average has climbed by double-digits since February resulting in 1 in 10 gas stations with pump prices that are $3/gallon or more.
The Latest: Car recalls for early March 2021
The U.S. National Highway Traffic Safety Administration has issued recalls for February 25 through March 4, including Ford recalls involving 144,340 and 79,017 units.
Study: Automakers delay recalls to minimize negative attention
Rather than announce recalls as soon as they surface, automakers wait until they can blend into a crowd of other recalls, an academic study suggests.
AAA: 'We can not settle for mediocre when it comes to our nation’s roadways'
AAA: "Once again, ASCE’s report card is an important reminder that neglecting our infrastructure has consequences for our economy and the safety of motorists."
Survey: Most consumers not ‘always satisfied’ with their current auto service provider
UpSwell, a marketing firm that specializes in helping local businesses expand their customer base, has announced the findings of its recent auto service consumer survey.
Lang Aftermarket iReport: Nameplate age gap drives product differences
The age gap is widening between the domestic and foreign nameplate segments of the light vehicle population in the U.S.
Top Cars, Trucks & SUVs: Kelley Blue Book names '2021 Best Resale Value' award winners
Most new-vehicle shoppers have probably heard the phrase, "a car loses value the moment you drive it off the dealership lot."
NHTSA: Use your vehicle's VIN to learn of safety issues & recalls
Enter a VIN to learn if a specific vehicle needs to be repaired as part of a recall.
March Gas Prices: In like a lion, but out like a lamb?
Gas prices continue to increase, with the national average up nine cents on the week to $2.72.
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