COSTA MESA, Calif., March 14, 2019 /PRNewswire/ -- Satisfaction scores tend to increase when car dealership service departments use customers' preferred methods of communication. However, dealerships are not regularly doing so, according to the J.D. Power 2019 Customer Service Index (CSI) Study,SM released…
By Kimberly Jackson/KTUL TULSA, Okla. (KTUL) — A non-profit organization, The Car Care Clinic, is dealing with losing $15,000 worth of equipment. The program does car repairs at low prices for people who have low to moderate income. Lonnie Vaughn says…
"The loss of approximately 45,000 high-tech Dealer bays since the 2008 Great Recession has created an unprecedented opportunity for Independent (non-Dealer) repair outlets. "Vehicle complexity is increasing geometrically with each model year. Combined with the dramatic loss of Dealer bays…
Audi R8 is the most expensive car to insure, while the Subaru Outback is the least expensive, according to a new national report. The Zebra, a website that allows consumers to quickly compare auto insurance quotes from hundreds of companies, recently…
A new report by The Zebra, a website that allows consumers to quickly compare auto insurance quotes from hundreds of companies, gives an interesting and sometimes alarming glimpse at the cost of insurance in the United States. According to the…
The government shutdown, concerns about tax refunds and auto tariffs, and record cold weather across much of the country all influenced U.S. auto dealer sentiment in the latest Cox Automotive survey. Views of the future for all auto dealers -…
By AAA If the manufacturer of your car recommends regular grade gasoline, you may wonder if premium will provide added benefits. On the other hand, if the automaker says premium gasoline is "recommended" or "required," you may have considered filling…
- Honda sets the bar for fleet average fuel efficiency at 29.4 mpg - Fleet average CO2 emissions also lowest at 302 g/mi WASHINGTON, March 6, 2019 /PRNewswire/ -- Honda ranks as the most fuel-efficient automaker in America in a new report from…
SANTA MONICA, Calif., March 6, 2019 /PRNewswire/ -- The record 4.3 million Americans who will be turning in leased vehicles this year will be in for sticker shock when they return to the dealership, according to new analysis from the car shopping experts…
ASA Executive Director Ray Fisher & Vice President Tony Molla used "Facebook Live" on Wednesday to talk about the association's Annual Business Meeting & Conference scheduled for April 30-May 2.
