Strong leadership character traits reflect good humor, guilelessness and sincerity. In this last installment of this series, I’ll finish with the last three of the nine principles of effective Character at the Top. The first three outlined the attitude you…
Learn three factors to help your shop be as efficient as possible in diagnostics. We expect to complete testing inside of an hour in most cases in my shop. Even for the hard jobs, it is our rule of thumb.…
Shop Owner Elected 2014 NASTF Chair Allen Pennebaker, owner of Orinda Motors of Orinda, Calif., an ASA member-shop, was elected the 2014 chairperson of the NASTF board of directors, the first independent shop owner to chair NASTF since its founding…
Three more character traits to cultivate: courtesy, humility and unselfishness. Increasingly, neuroscience is uncovering new fundamentals for how to drive organizational performance from our Jobs at the Top. Capitalizing on these findings requires courage. And enough self-confidence to reconsider the…
NHTSA Releases 2012 Vehicle Crashes Report The National Highway Traffic Safety Administration released a study stating motor vehicle crashes and fatalities increased in 2012, after six consecutive years of declining fatalities. The number of fatalities increased from 32,479 in 2011…
ASA: How We Keep You Going! Recap of Mechanical, Collision, Legislative Activities Why belong to the Automotive Service Association? You may be a nonmember reading this and trying to decide whether you should invest the dues amount to join when…
The winners will be recognized at a Most Influential Women gala held during the 2014 WIN Educational Conference, May 5-7, 2014, at Paradise Point in San Diego. Nomination forms may be downloaded from the WIN website at www.Womens IndustryNetwork.com under…
New partnerships, strategies announced as event wraps Highlights of this year’s Automotive Service and Repair Week (ASRW) event held Oct. 16-18, 2013, in Las Vegas at the Mandalay Bay Convention Center include the robust conference program with more than 100…
Statewide forum focused on MFN clauses, State Farm PartsTrader rollout. Recently, the Automotive Service Association of Michigan held a well-attended Collision Repair Forum in Lansing, Mich., regarding State Farm’s PartsTrader rollout and Most Favored Nation (MFN) clauses. Collision repairers from…
Members of the Automotive Service Association’s Collision Division Operations Committee have written an article about “Market vs. Need” that discusses auto body repair costs in relationship to insurer pay. The article was co-authored by Scott Benavidez, AAM, and April Hernandez,…
