In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
The 13th annual MSO Symposium will take place in Las Vegas on Monday, November 4th in advance of the SEMA/AAPEX show. MSO Symposium advisory board members and administrators advise the industry to keep their schedules open for the 9 a.m.…
The Automotive Service Association (ASA) is not anti-EV or pro-EV. We don’t favor one type of powertrain over another. We just want to make sure that our members are in a position to service the vehicles that enter their facilities.…
The thinking or mindset of an auto shop owner can significantly impact their success. It can hold you back or propel you to achieve your goals sooner. Here's a breakdown of how scarcity and abundance mindsets can influence their business:…
Just like professional anglers, auto shop owners believe in the value of hard work. A professional angler doesn’t just cast their line randomly; they work with knowledge, skill, and strategy to catch the best fish. Developing new skills and empowering…
As the temperatures rise outside during summer months, so do the risks that your employees may be harmed by the dangerous effects of heat. As a business owner, it’s your responsibility to help monitor and minimize the risk of heat…
We are thrilled to announce a new partnership with Auto Service Leader, the only truly independent magazine and resource dedicated to improving the lives and businesses of leaders in our industry. Auto Service Leader launched its monthly print magazine in…
In today's competitive automotive service industry, providing exceptional customer experience is paramount to success. For auto dealers, service centers, tire dealers, and quick lubes, the customer experience begins long before the oil is changed and the contracts are signed; creating…
It’s the place between fulfilled and burnout. When languishing, you feel a lack of meaning. The days roll into each other. Imagine you’re driving in a fog so thick you must pull over. You’re in an area with no cell…
In March 2024, ASA launched a successful new landmark Apprenticeship Program in Albuquerque, New Mexico at the Highland High School that will serve as a template for communities across the country to grow young technicians entering the field of automotive…
