If you've ever had one family member at Thanksgiving who says something wildly inappropriate or still treats you like you're twelve, you already know: family dynamics are tricky. Now imagine inviting that same person into your business. In the automotive…
In Part 1, I shared performance levels and how an owner’s leadership sets the standard. Now, discover how to build a shop where team members take full ownership of their growth and careers. Where you support them, but don’t have…
Your auto shop’s performance starts with you. The culture, expectations, and accountability you set shapes how your team shows up every day. Frustrated by underperforming team members? Here’s the hard truth: their performance reflects what you allow or enforce. If…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
When it comes to profit, many auto shop owners hit a mental roadblock. They often see profit as something greedy or a “nice-to-have” if there’s anything left over. But just like a car needs fuel to run smoothly, profit is…
I speak with auto shop owners from across the country and most are facing similar challenges. Feeling overworked by being the go-to person Stuck in the day to day Constantly managing crises and emergencies And if that isn’t enough, most…
The thinking or mindset of an auto shop owner can significantly impact their success. It can hold you back or propel you to achieve your goals sooner. Here's a breakdown of how scarcity and abundance mindsets can influence their business:…
Just like professional anglers, auto shop owners believe in the value of hard work. A professional angler doesn’t just cast their line randomly; they work with knowledge, skill, and strategy to catch the best fish. Developing new skills and empowering…
