Every January, shop owners say the same thing: “This year will be different.” They set goals. They make resolutions. They promise they’ll work fewer hours, hire better people, or finally step out of the day-to-day. And by February, most of…
Most independent shop owners didn’t open their business because they loved financial statements. They opened it because they loved problem-solving, fixing vehicles, and helping people. Yet sooner or later, every owner faces a hard truth: Your financials aren’t a side…
Many auto shop owners I met started their journey the same way; as technicians who loved solving problems, cared deeply about customers, and wanted more control over their future. That same technician identity is what got them here. But it’s…
For many shop owners, the idea of opening a second location is exciting. You picture more bays, more revenue, and maybe even more freedom. But the truth? Two shops might be the most dangerous number in business. You’re not small…
Walk into most auto industry shops or scan the headlines, and you’ll hear the same three challenges on repeat: “We can’t find techs.” “Parts are killing our margins.” “We can’t keep up with technology.” But here's the truth: These aren’t…
If you own a single-location auto shop and want more time back in your day, there’s one hurdle you’re almost guaranteed to hit: delegation. It’s not that you don’t have a team. It’s that handing off responsibility feels risky. This…
I often hear people say, “I’m retired” or “I’m on a fixed income”, usually when they’re trying to justify a lower price or asking for a discount. And while I understand where they’re coming from, it often strikes a deeper…
Most shop owners pride themselves on being great problem-solvers. And in many ways, they are. When things go sideways, they step in, adapt, and get it handled. But there’s a blind spot that often gets overlooked: we’re solving symptoms instead…
I often take a walk, in a nearby park. It’s quiet, simple, and ironically one of the most productive parts of my day. The trees have changed. The paths have shifted. And every time I walk it, I realize how…
If you've ever had one family member at Thanksgiving who says something wildly inappropriate or still treats you like you're twelve, you already know: family dynamics are tricky. Now imagine inviting that same person into your business. In the automotive…
In Part 1, I shared performance levels and how an owner’s leadership sets the standard. Now, discover how to build a shop where team members take full ownership of their growth and careers. Where you support them, but don’t have…
Your auto shop’s performance starts with you. The culture, expectations, and accountability you set shapes how your team shows up every day. Frustrated by underperforming team members? Here’s the hard truth: their performance reflects what you allow or enforce. If…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. The major hurdles that auto…
When it comes to profit, many auto shop owners hit a mental roadblock. They often see profit as something greedy or a “nice-to-have” if there’s anything left over. But just like a car needs fuel to run smoothly, profit is…
I speak with auto shop owners from across the country and most are facing similar challenges. Feeling overworked by being the go-to person Stuck in the day to day Constantly managing crises and emergencies And if that isn’t enough, most…
The thinking or mindset of an auto shop owner can significantly impact their success. It can hold you back or propel you to achieve your goals sooner. Here's a breakdown of how scarcity and abundance mindsets can influence their business:…
