Autobody News: Industry warned of computer ransom scheme
Over the past few months, Collision Advice’s Mike Anderson has been contacted by over a dozen shops regarding a computer ransom scheme where body shops’ computers and IT systems are hijacked and held for ransom.
Unable to access their programs and documents, victims are then contacted by the hackers with instructions on how to pay the ransom, usually in bitcoin.
Ryan Cropper, owner of Able Body Shops in Anchorage, AK, stopped in his shop on the Saturday before going on vacation in November 2018. He recalls, “All of the icons looked like Christmas presents and clicking on them opened a message with an email address to contact to unlock them. I contacted IT, and they confirmed my computer was hacked and I’d have to pay a ransom to release it.”
Fortunately, the hacker couldn’t access password-protected files.
Chasidy Rae Sisk is a freelance writer from New Castle, DE, who writes on a variety of topics.