Expect the Unexpected

When Mother Nature gets angry, there’s no changing her mind. Common sense says: Be prepared. There are many “horror stories” that take place in the automotive industry. I mean, those that are fanned by media sensationalism. Just take your pick and run with a topic: “Woman accuses shop of stripping oil pan drain plug and […]

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A Sobering Thought

Why you don’t want to double down on a first-time hiring mistake. Regret “giving away” that Joe DiMaggio rookie card? Investing in that spaghetti farm? Getting married? We’ve all made a bad decision or two in life. And, hopefully, we learn from our mistakes. But, when it comes to running an auto center, there are […]

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