Pam Oakes

Oakes: Expect the unexpected

There are many “horror stories” that take place in the automotive industry. I mean, those that are fanned by media sensationalism. Just take your pick and run with a topic: “Woman accuses shop of stripping oil pan drain plug and…

A Sobering Thought

Why you don’t want to double down on a first-time hiring mistake. Regret “giving away” that Joe DiMaggio rookie card? Investing in that spaghetti farm? Getting married? We’ve all made a bad decision or two in life. And, hopefully, we…