ManagementInform. Don’t Sell.Be fair with customers. And yourself! “I just want an oil change; don’t try to sell me anything else!” Most of us have heard this before. But, what if this customer’s car is in need of additional service? What about… Mark Gunnerson,
Building Tomorrow’s Technicians: How a Revived High School Shop is Sparking Careers in Automotive Service, Collision Repair