New Survey: Autos more reliable, but battery issues persist
J.D. Power measures problems per 100 vehicles after three years of ownership.
J.D. Power measures problems per 100 vehicles after three years of ownership. The company collected 32,952 responses from original owners of 2016 model-year vehicles.
The survey found that problems with batteries are on the rise as power seats and sunroofs, larger touch-screens and more computers draw power from them.
J.D. Power also found that:
- Mass market brands outperformed luxury brands in dependability for the first time and mainstream brands had 136 problems per 100 vehicles, while luxury brands had 141;
- The Chrysler brand improved the most, cutting 65 problems off last year’s total to 146,
- The Porsche 911 was the most reliable vehicle in the survey this year.
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