I was recently contacted by the CT. Better Business Bureau. They do monthly BBB ‘Trust Talks’ to build awareness around different industries and guide consumers. Yes, there are bad apples in every industry that we need to be made aware…
MSO Symposium advisory board members have met several times over the past few months to discuss plans for the 12th annual MSO Symposium. This unique program provides executive-level information on current trends in the collision repair industry along with micro-…
WASHINGTON, D.C., July 18, 2023 – This morning, Automotive Service Association (ASA) Board of Directors Chairman Scott Benavidez, AMAM, testified before the U.S. House Judiciary Committee Subcommittee on Courts, Intellectual Property, and the Internet. During the hearing, titled “Is There…
Landmark agreement guarantees consumer choice in automotive repair Ability to have vehicles serviced in well-equipped shops by well-trained technicians: “anytime, anywhere, anyplace” Includes thousands of independent auto repair professionals and the manufacturers producing most vehicles sold in U.S. Applies to…
WASHINGTON – The Internal Revenue Service is sending a special follow-up mailing to taxpayers in several states affected by disasters to let them know that they have additional time to pay their taxes. The IRS is taking this special step…
TECH TIP (courtesy from ALLDATA) Vehicle: 2011 Jeep Compass, 2WD, L4-2.4L, Automatic transmission/transaxle Mileage: 148,990 Problem: The Jeep was in the shop because of an intermittent starting problem and the malfunction indicator light (MIL) was on. Case Details: The technician…
Train your entire team for one price. One low 12-month subscription. ROI you can count on. We are proudly offering this special to shop owners everywhere. This limited time offer is $400 per month for 12 months. Log In at…
So many shop owners suffer from a killer management mistake: micromanaging. You don’t typically realize you are doing it until the damage is done. So let’s break it down. Micromanaging is a style of management where you, the shop owner…
Vehicle: 2003 Ford Explorer, 2WD, V8-4.6L, VIN W, Automatic transmission/transaxle Mileage: 196,459 Problem: After the owner tried replacing the #5 coil, to repair a P0305 misfire diagnostic trouble code (DTC), this Explorer ended up at the shop with a hard…
Did you know that the success of leadership star performers is largely attributed to emotional intelligence (EQ) skills, not IQ? Talent Smart, a company that studied EQ in over 1000 people notes that up to 90% of the success is…
