There are many “horror stories” that take place in the automotive industry. I mean, those that are fanned by media sensationalism. Just take your pick and run with a topic: “Woman accuses shop of stripping oil pan drain plug and…
The advancement of vehicle technology will make a dramatic difference in measuring a typical service shop business, and the aftermarket must relearn its measurements. In previous articles, I’ve written that a typical shop owner will require six to eight days…
A first-time customer, who was referred by another customer, came in with a Nissan Pathfinder that had a driver’s window that wouldn’t work. After removing the door panel and testing the switch, wiring and motor, it was determined that the…
Summers, working in his father’s shop, created many happy memories for Bryan Welsh, owner of Artistic Collision…
In 2011, I wrote about the Nissan Leaf and compared it to the Chevy Volt. Since then, ACDC bought one of each, so we know them well. But a…
Want to improve the way you communicate with your customers, during and between visits to your shop? Check out Kukui Corp.’s new addition to its All-in-One Success Platform: the Kukui DVI. Designed to offer full transparency into the repair process…
In the mid-1970s when I graduated from high school, young people who wanted to go into a profession went to college. Those who wanted to go into a trade didn’t need college. They just needed to get a job and…
Congressional leaders and the administration are…
Repairing vehicles today requires research and specific information, no matter how much experience a repair technician has or how many tools a shop owns.
Whether you’re a new technician entering the automotive world, or you know someone who is – perhaps you’ve just hired one or two – it’s critical to understand one thing: Your education is never finished! “The future belongs to those…
