Panelists question why repairs limited to dealers only. The Federal Trade Commission (FTC) recently held a one-day public workshop to explore competition and related issues in the context of state regulation of motor vehicle distribution and to promote more informed…
Unrivaled! Unprecedented! And all under one roof! This year’s NACE | CARS event promises to be the one show you can’t miss. We predict sunny days ahead for the automotive service and collision repair industry. That’s why we strongly recommend…
Fun and functional high–tech tools that you might not think to buy - but should. We’ve found the Droid MAXX smartphones to be a stable platform with tons of battery life. These phones get plugged in…
He’s a talented but belligerent tech, and he’s ruining the morale in the shop. What you can do to make peace. I was finally able to hire a tech that I had been chasing for a few years. His knowledge…
How to make your shop a success by making it the kind of place where you’d want to work. It’s no secret that we have an extreme shortage of competent people throughout our industry. As an employer, you’ve got to…
A multipronged diagnostic attack to resolve a rare problem led us to find out if we had a fuel-flow issue or a fuel-pressure issue. Relative compression is a fast way to ascertain if an engine has…
...What would you do? The following story comes from a shop in Southern California. The shop says: “We have a longtime client who has brought four cars to us over the years. We recently quoted a job, and he found…
Mark Sanders grew up in the collision repair business. Now he operates the largest such company in the nation. What does he know that you don’t? Mark Sanders might…
Use these expert tips to avoid the pitfalls of converting your shop to ‘advanced material’ repairs. Aluminum repair is more a business challenge for collision repairers than a technical one. Aluminum hoods 1have been in use for years, and even…
Dangerous U-turn prompts serious investigation into ’08 Sebring’s throttle body problem. I recently was asked to look at a car by a lady who had been recommended to me by a family member. The…
