Auto Inc. - May 2014

Why You Must Be in Detroit July 30-Aug. 2

NACE | CARS 2014: Bigger, Better than Ever Bigger and better than ever: That’s NACE | CARS 2014! First-rate training, show-floor demos, exclusive tours and the leading OE and aftermarket corporations in the industry under one roof – with your…

What Would You Do? - May 2014

Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: This situation comes from Gary Chambers of Super Rupair, an independent Subaru repair shop in Boulder, Colo. A…

Craigslist ‘Deal’

With no vehicle history whatsoever, a clunker gets revived I recently had a customer begin our conversation with seven terrifying words: “I got this great deal on Craigslist!” I cringed a bit. How do you react to this situation? [caption…

Generationally SpeakingMay 2014

See what makes us different ... and the same! In this month’s Generationally Speaking department, meet Gary Keyes, owner of E&M Motors, Stuart, Fla., and Preston Pollen, technician. Keyes is a general director on ASA’s board of directors. Gary Keyes,…

Chrysler ZF 8HP Service Slants

A different kind of transmission requires a different type of service. If you are used to working on high-end import vehicles such as BMW, Audi, Bentley, Jaguar or Rolls-Royce, you’ve no doubt come across a version of the ZF Friedrichshafen…

Members Advantage - May 2014

Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using Save $25 on Weekly Rentals or Get a Free Weekend Day! Avis offers rental discount coupons, for business or personal use, to ASA members,…