Troy: An Inconvenient Truth
In the seven years that I’ve been in the automotive repair business, I’ve learned many lessons. One that really hit home concerns inspections. When I opened my shop in 2011, our inspections were not…
Auto Inc. - March-April 2018
Greenwood: TAP into your future
Progressive shops employ a special business-building process. They possess a positive culture that will create the top 10 percent of shops in the industry and provide careers for the owners and staff that are second to none in the automotive…
WWYD: Customer demands cash in amount of factory list price
A customer comes in with a 2003 Chevy Suburban for some routine service work and rear shocks. The following Monday, the customer calls to complain about holes being cut into the plastic inner fender shrouds to gain access to the…
Serviceability Report: Nissan Rogue
You, the technician, need a voice. I write these articles several times a year, and they also substitute for my therapist. After working on motor vehicles for decades, you start to question your perceptions. Did Nissan make the redesigned Rouge…
NABC names new executive director
Bill Garoutte, a 30-year veteran business development, marketing and collision industry executive, has been chosen to take the helm of the National Auto Body Council (NABC), succeeding founder and former Executive Director Chuck Sulkala who retired at the end of…
Registration opens for ASA Annual Business Meeting
Register online now for the Automotive Service Association’s (ASA) 2018 Annual Business Meeting, scheduled for May 2-6, at the Walt Disney World Swan & Dolphin Resort Hotel in Orlando, Fla. Events will kick off with a continental breakfast sponsored by…
Home runs pay off for Alzheimer’s Association
Jerry’s ABRA Auto Body & Glass, an honorary ASA member-shop, in Mankato, Minn., hit a home run last summer with the Alzheimer’s Association. In fact, more than 30 of them. During the 2017 season, the shop’s longtime partnership with the…
CarMax teams up with RepairPal
CarMax, the nation’s largest retailer of used cars, recently announced that it is expanding its commercial relationship with RepairPal, a leading provider of auto service and repair via a network of its certified shops. Additionally, CarMax reported that it had…
Industry leaders serve aftermarket customers
Two powerhouse companies recently joined forces to serve the automotive aftermarket. Advance Auto Parts, a leading parts provider and an ASA Sponsored Benefit Provider, and Interstate Batteries, North America’s leading battery replacement brand, have announced a strategic partnership that will…
ASA-Illinois shop receives small-business award
Clark’s Car Care, an ASA member-shop in Naperville, Ill., recently received a monetary fist-bump for its community support activities. Synchrony Financial, one of ASA’s Sponsored Benefit Providers, named Clark’s to its list of 2018 “Working Forward” Small Business Award winners.…
