Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: This scenario comes from a shop that wishes to not be named. “I’ve got a good customer who…
Comparing the 2014 model with the 2007 – a lot can happen in seven years. This month I will take a second look at the Silverado. If you have been a reader for a long time you may remember nine…
Rad Air’s Formula for Success An ASA member-shop that started in 1975 with a good, simple formula for success is showing the world that it was on the right track from the get-go. The shop is Rad Air Complete Car…
113th Congress, 2nd Session – January 1-December 31, 2014 I. Monitor Legislation in the 113th Congress A. The Washington, D.C., office will advocate positions before the Congress in support of or in opposition to legislation as directed by the ASA…
See what makes us different ... and the same! Ariel Flores, Baby Boomer What is one piece of advice your parents gave you that still sticks with you today? Never give up and work hard. What is the best decision…
Writing a successful estimate today requires technology, understanding your market, knowledge of substrates and other key factors. Your estimating system is the first step toward a lean and efficient repair process, and it deserves to be understood and scrutinized before…
Best practices from the Automotive Lift Institute help reduce your risk of citations and fines. Over the past five years, health and safety officials across North America have increased their focus on vehicle service providers. This is in response to…
Getting out of your office and connecting with others in the industry can pay off in big ways. It takes vision, inspiration, perseverance and hard work to build and maintain a successful repair shop. Pursuing the ideal dream of “absentee…
ASA Members: Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using Save Approximately $420 per Year on ALLDATA Repair ALLDATA and ASA are committed to the advancement of the automotive service industry by…
Employees are looking for more … not pay, not flexibility, but rather more from their leadership. Our 100-year legacy about how to do the Job at the Top, which business schools, literature and our predecessors have metamorphosed into near-laws of…
