Auto Inc. - June 2014

Fear Factor

What are you afraid of as a business owner? When I started to work on this topic, a wealth of resources opened up, along with an abundance of shop owners who contributed to this article. The evolution was exciting, and…

Members Advantage - June 2014

Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using ASA Members Save an Average of 20% on First Aid and Safety Needs Our program offers value by maximizing productivity and reducing your business…

What Your Customers Want … Right Now!

Mechanical shop, collision repair, A/C, muffler, tires … it really doesn’t matter. Today, you need to rethink how you think about your customers. Not just according to who they are anymore – by the demographics – but rather, according to…

Scan Tool Review: Volkswagen/Audi

To work on Volkswagen-Audi Gelelschaft (VAG) automobiles, a technician must first understand “measuring blocks.” This is the primary way information is displayed with VW software. This can be difficult for the technician because often the “blocks” are not specifically labeled…

Marching Forward

“Life is a series of experiences, each of which makes us bigger, even though it is hard to realize this. For the world was built to develop character, and we must learn that the setbacks and grieves which we endure…