Although several states have seen legislation and debate regarding original equipment manufacturer (OEM) repair procedures, companion bills in Rhode Island have gained the most traction. Senate Bill (SB) 2679, introduced by Senators Maryellen Goodwin, Dominick Ruggerio and Michael McCaffrey on…
Every industry needs to prepare for its next generation of employees, which, ideally, continually flows in. The collision repair industry currently faces an aging population in several ways.
Digital vehicle inspections (DVI), everyone is talking about it, but not everyone is doing it – yet. Increased efficiency, higher average repair order, fewer customers with buyer’s remorse and being environmentally friendly top out some of the reasons to switch,…
For many shops, hiring women is about putting forward an atmosphere of friendliness and trustworthiness, particularly to women customers, who, as we all know, account for 85 percent of all purchase decisions. It turns out that hiring women involves more…
Get to know ASA's affiliate leadership as they reveal progress and goals for the upcoming year, as well as holiday memories, recent traditions and their wish to Santa. Click here to download the affiliate section.
Recently, I was leading a trail run in Moab, Utah, and came to the first difficult part of the 4x4 rail. The Jeep I was driving had been set up with the best equipment that money could buy, complete with…
In Part One of this two-part series, I offered a list of seven basic measurements that you should monitor each and every month. In Part Two, the list continues with eight more. When you combine the points, your office time…
Why should repairers be interested in what’s going on with autonomous vehicle policy, data access and cybersecurity? Because having the right tools and the right information to repair vehicles are critical elements to the longevity of a successful automotive repair…
Elissa Larremore, owner of CBS 1 Collision’s three shops in Shreveport and Bossier City, La., stands proudly with her staff. SHREVEPORT, Louisiana - Elissa Larremore, owner of CBS 1 Collision’s three shops in Shreveport and Bossier City, La., has a…
At the New York City Auto Show in March, I had a great meeting with some BMW people. They’re proud and committed to their plug-in hybrid electric vehicle (PHEV) systems. The question is, when you add a plug-in, high-voltage system…
