Tradition is often cited as the reason certain processes exist, and, sometimes, the tradition makes sense. Other times, though, learning the reason the tradition started can make you roll on the floor with laughter. For example, one of my favorite…
With the average age of a shop owner in America at 55, they’ve been through many generations of customers. But when considering marketing to millennials, many shop owners say, “I’m not sure who they are, and I’m not sure anyone…
Something unique is going on in the black-land prairie city of McKinney, Texas. Located 37 miles north of Dallas, this community of just over 150,000 people boasts the presence of a company…
In the May-June issue, AutoInc. conducted a Q&A with CCC Information Services about its newly launched Secure Share Network, a significant change in terms of how shops using CCC’s estimating system can share estimate information. Readers of this article suggested…
