Auto Inc. - July 2014

What Would You Do? July 2014

Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: We had a customer whose air conditioner stopped working while he was driving through town. When a customer’s…

Generationally SpeakingJuly 2014

See what makes us different ... and the same! In this month’s Generationally Speaking department, meet Dick Milstead, founder and CEO of Milstead Automotive, and his daughter, Amy Milstead, president. Milstead Automotive is an ASA member-shop located in Spring, Texas,…

Members Advantage - July 2014

Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using Save Up to $250 on ShopLink, PhotoLink and Stellix Software! ASA’s partnership with AudaExplore, a Solera company, has created the opportunity for a $250…

The Team Trap

Learn what it takes to create a winning team I horrified an audience recently when I called teamwork the greatest drain on contemporary business productivity. And it’s likely that I’ve just had the same effect on you! It’s not that…