Working on your behalf to ensure repairer interests are represented Leaders of the Automotive Service Association’s mechanical and collision divisions recently traveled to Capitol Hill to meet with key members of Congress and their staffs. ASA…
Why you should be in the Motor City July 30-Aug. 2! CLICK HERE FOR NACE | CARS SECTION
Walking in your customer’s shoes for just one visit may force you to look at your shop in a whole new light. If you…
With individuals being bombarded with more than 3,000 marketing messages a day, here’s how you can create marketing for your shop that stands out from the competition. With individuals being bombarded with more than 3,000 marketing messages a day, here’s…
Every shop owner runs into ‘situations.’ How they handle them is important ... do you agree with these fellow ASA members? Dilemma: We had a customer whose air conditioner stopped working while he was driving through town. When a customer’s…
Troubleshooting hybrids takes knowledge and a great deal of hands-on experience, yet the payoff is worth it It’s been a busy time for hybrids in my shop. The training schedule has been hectic and the buying and selling is starting…
Arizona shop opens its door to satisfy customers Launching a business because your customers demand…
See what makes us different ... and the same! In this month’s Generationally Speaking department, meet Dick Milstead, founder and CEO of Milstead Automotive, and his daughter, Amy Milstead, president. Milstead Automotive is an ASA member-shop located in Spring, Texas,…
Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using Save Up to $250 on ShopLink, PhotoLink and Stellix Software! ASA’s partnership with AudaExplore, a Solera company, has created the opportunity for a $250…
Learn what it takes to create a winning team I horrified an audience recently when I called teamwork the greatest drain on contemporary business productivity. And it’s likely that I’ve just had the same effect on you! It’s not that…
